Perla Sanchez

•Previously Noble House Home Furnishings, LLC was acquired by GigaCloud Technology, Inc. •Additionally, support Noble House Home Furnishings, Inc. (Canada) location. •Support all HR functions for GigaCloud Technology and its subsidiaries. •Provide support with creating and implementing new policies and procedures to maintain the GigaCloud Technology USA operations in compliance with all Federal, State and local regulations. •Work closely with the Legal team to minimize any possible liability that may affect GCT. •Maintain accurate and up-to-date employee records and HR documentation. •Prepare and issue accurate documentation to support salary adjustments, promotions, and employee role changes. •Assist during the Open Enrollment period by actively communicating benefit options and availability to employees. •Provide guidance and coaching to managers to address employee relations issues and ensure adherence to corrective action protocols. •Conduct grievance investigations, including intake, witness interviews, documentation, and preparing outcome reports with recommendations for corrective action and/or additional training. •Serve as the primary point of contact for employee concerns and grievances, addressing workplace issues, providing guidance and resolution. •Ensure terminations and layoffs are fair and properly handled in collaboration with managers and the Legal team. •Conduct terminations, provide Federal and State required documentation, and document exit interviews. •Manage all leaves of absence (LOA) matters for the GCT assigned teams. •Oversee all workers’ compensation claims and reporting requirements for assigned GCT teams, including submitting initial reports to the insurance provider and maintaining ongoing communication with Adjusters, Nurse Case Managers, and other relevant parties. •Perform talent acquisition process tasks to support growing teams with their staffing needs, from the intake of the position to the offer stage.

• Performed full-cycle recruiting for positions in banking, mortgage, administrative, accounting, escrow, information technology, medical/healthcare and customer service fields for temporary, temp-to-hire and direct hire positions. • Sourced prospective candidates via third-party resources such as Monster.com, Careerbuilder.com, Indeed.com, ZipRecuiter, Caljobs.com and LinkedIn. • Performed in-depth interviews and matched candidates to appropriate job orders and clients. • Maintained a pipeline of available candidates for ongoing job openings. • Maintained candidate relationships to create a sense of trust and loyalty. • Coordinated and attended job fairs at WorkSource Centers and colleges. • Processed placed candidates via the new hire and rehire comp • any guidelines, including processing backgrounds checks (i.e. criminal, federal, HUD, credit reports, drug screens, etc.), reference checks, employment verification, education verification and E-Verify. • Coordinated candidate face-to-face interviews, start dates and further background sourcing per Client/Employer specifications. • Maintained Client/Employer relationships for assigned clients via phone, email and by attending in-person meetings. • Handled all employee relation matters for placed temporary employees, including attendance, performance, workers’ compensation issues and benefit questions. • Attended industry related networking events and mixers. • Maintained up-to-date knowledge of wage and labor law changes, human resource policies, practices and procedures.

• Performed full-cycle recruiting for positions in administrative, accounting, customer service, and general labor fields for temporary, temp-to-hire and direct hire positions. • Sourced prospective candidates via third-party resources such as Monster.com, Careerbuilder.com, Caljobs.com and LinkedIn. • Performed in-depth interviews and matched candidates to appropriate job orders and clients. • Processed placed candidates via the new hire company guidelines, including processing backgrounds checks (i.e. criminal, federal, drug screens, etc.), reference checks, employment verification, and E-Verify. • Coordinated candidate face-to-face interviews, start dates and further background sourcing per Client/Employer specifications. • Maintained Client/Employer relationships for assigned clients via phone and attending in-person meetings. • Coordinated and attended job fairs at WorkSource Centers, colleges and employer Sites. • Knowledge of Fair Labor Standards Act, Wage and Hour laws, Wage and Salary Administration, Human Resource policies, practices and procedures.

• Handled all Workers’ Compensation claims and injuries for a 2,500 Employee Staffing Company nationwide. • Ensured that injured employees receive timely and appropriate treatment in order to ensure the quickest return to full-duty work with the ultimate benefit of reducing the cost of Workers’ Compensation claim costs. • Ensured that injured workers understood diagnosis, prognosis and treatment plans. • Ensured that all proper documentation had been properly completed by injured worker and maintained contact as frequently as necessary throughout claim, to help maintain a responsive and cooperative attitude from injured worker. • Ensured proper documentation has been filed with insurance carriers according to each State’s guidelines, including the DWC 1 “First Report of Injury” and 5020 form within the prescribed time. • Ensured that OSHA had been contacted in a timely manner and proper record keeping forms had been submitted for all OSHA recordable injuries. • Initiated proper investigation for all reported injuries, including but not limited to gathering injury reports from Supervisors, witness statements, injured worker statements and obtaining any available video feed of incident. • Contacted the adjuster to clarify all information gathered and ensure proper reserving of each claim. • Maintained ongoing communication with adjusters to ensure they were informed of anything that could affect the reserves and the handling of the claim. • Maintained ongoing communication with doctors to discuss medical treatment plans and approximate time of full recovery of injured worker with the ultimate goal of obtaining a full medical release. • Attended all depositions and hearings with attorneys and issued settling authority as approved by CEO. • Performed safety walk-throughs for current and prospect client employers.

Simultaneously handle various tasks and projects in a high-paced environment. Responsible for the direction and coordination of several business office operations and projects pertaining to the Administrative, Human Resources, Financial, Staffing and Technical functions of the company. Sourced candidates with administrative, accounting and finance backgrounds for the Temporary/Contract and Direct Hire Divisions.