Jesus Perez

- Provide administrative support to ensure efficient operation of office. - Answer phone calls and coordinate appointments for employees and clients. - Processing, verifying, and posting receipts for services rendered. - Organize and oversee the onboarding process for new hires. - Collect and review employee information, working hours, preparing and processing employee payments, and maintaining accurate payroll records.

- Administrative support by meet regularly with the Project Manager, Engineer and Accountant understand the specific needs of each job. - Assistance includes the tracking of submittals and RFIs, making copies, reviewing and sending out meeting information, following up with subcontractors or clients to ensure the proper documents are received, renewing business license, acquiring permits, requesting city inspections, requesting certificate of insurance; and other needs as required under the supervision of a Production Manager. - Miscellaneous duties include cleanliness of the office, fax and copy machine maintenance (fill with paper, distribute scanned items, replace toner, etc.), and assisting with company sponsored events as requested.

- Provide customer service over the phone for patients, pharmacies and providers. - Input data entry and call tracking notes with each call and/or fax received or made throughout the prior authorization process. - Verification of insurance information for patient billing and review patient deductibles and/or copays to ensure a clean billing process. - Review of prior authorization request for Medicare Part D insurance using prior authorization guideline question and answer protocol. - Maintain professional knowledge of ICD-10 codes, current drug info and their generic and adhere to all HIPAA guidelines/regulations.