Peggy Yu

HRBP of Cartier ◼ Implement quarterly budget plan and work with retail team to deliver annual budget estimation. ◼ Monitor and control any variance between actual staff cost and budgeted to ensure all expenses aligned with financial plan. ◼ Partner with brand head for organization headcount plan and provide HR solution to achieve sales target. ◼ Provide C&B analysis and market benchmark to ensure the total compensation is competitive among luxury industry. ◼ Delivery recruitment process and act as HR business partner to full fill business needs. ◼ Partner with L&D team to conduct management training, maison learning program, and all necessary skills building and development needs. ◼ Work with regional office for headcount request and all HR updates. ◼ Participant ad hoc projects launched by HQ, eg. Cartier welfare committee and employee barometer survey. ◼ Conducting exit interview and handling all ER or labour cases.

* Lead a team with 3 members to achieve hiring target and provide reports to business and management team. * Execution and delivery of the recruitment process for global consumer banking positions including Direct Sales, Digital sales and marketing, Digital Channels and Experience, Risk Management, Decision Management, Credit Cards & Unsecured Lending and also Commercial Corporate Banking etc. * Partner with hiring managers throughout the recruitment life cycle and work with other area of HR for effective interviewing and on-boarding processes. * Provide market intelligence regarding hiring trends as well as research competitive markets and peer organizations. * Act as HR partner with line manager for providing hiring advice and offering negotiation with candidate. * Responsible for cross country hiring, recommend relocation package to overseas candidate and provide HR assist to ensure all hiring policies and procedures are adhered. * Manage relationships with executive search firms, agencies, and temporary firms. Achievement: * Successful hired 40+ Credit cards and Tele-marketing Sales per month by conducting job fairs and campus recruitment and tactical programs. * Achieved 100% target HC for Cards business with around 660 employees. * Average time of recruitment cycle was 50 days for direct sales, 100 days for experienced positions from vacancy approved to candidate on-board. * Achieved 98% of 90 days retention for experienced hire positions. * Participated 1 year retention HR project to provide analysis report and action plan for business.

* Cross industry’s experienced hiring and network with HR professionals across all industries in Asia. * Recruit HR talents for all industries, including HRBP, C&B, T&D and Staffing functions etc., manager / director level particularly. * Act as a business partner with clients to full filled the vacancies including candidate pool analyse, providing recommendations to ensure successful placed right talent for the organization, further help HR achieved target with a tight timeline. * As a key account to build up strong relationship with clients by understanding their needs and working closely to provide recruitment service. * Developing potential clients for the opportunities of recruitment and consulting service in order to increase company’s sales results. Achievement: * Successfully placed HR talent across countries including Taiwan, Greater China and Korea. * Annual Consulting Function (ACF) award in 2012, 2013, 2014 and 2015. * Gold member award: achieved 2M above of sales target in 2013 Q2, 2014 Q1 & Q3 * Other HR project: as a project leader to survey benefit items for one Pharmaceutical client from the market.

* Communicated with hiring mangers for external talent requirements and qualifications. * Managed the recruitment channel and talent resources (websites / search firms / referral). * Arranged Interviews for all level of managers and collected interviewer’s feedback to realize expectations that hiring managers had for candidates. * Assisted in new employee orientation by providing mentoring and training to newly hired employees. * Managed the HR and financial related systems. * Cooperated and communicated with all sites of China, by providing reports and projects to colleagues. * Promoted recruiting activities effectively and efficiently.

* Introduced and presented company (former Watson Wyatt) compensation and benefit survey service to new clients and recruited existing member companies for annuity contracts. * Analysed and collected compensation & benefit data from each of the client contact and verify for accuracy. Generate tables and graphs and produce the member only Watson Wyatt Total Reward survey report as well as published report. * Clarified the needs for customers with special inquiries and generated customized reports such as market pricing report for specific jobs and target market/focus group survey reports, etc. * Took initiatives to identify and satisfy client needs by making regular phone calls and greetings, to maintain excellent client relationships * Assisted in new employee orientation by providing mentoring and training to newly hired consultants. * Supported senior consultants with data-mining, meeting documents and slides, seminars and other ad hoc assignments.