Peggy Wu
Overseas Sales - Team Leader @ Detron NC Rotary Table
About
I’m a Customer Success & Operations Support Specialist with a strong background in international sales and cross-cultural communication. I help clients and teams work smoothly together by clarifying cross-functional information and supporting customer needs from initial inquiry to final delivery. My strengths include streamlining documentation, resolving cross-time-zone issues proactively, and coordinating projects to ensure zero-friction delivery. Over the past 7+ years serving clients across APAC, Europe, and South America, I have: • Managed 700–800 units of orders annually, ensuring accuracy and on-time fulfillment. • Led end-to-end order operations—from documentation to logistics coordination. • Reduced communication gaps between teams and improved customer response time. I’m known for my calm, detail-oriented communication style and proactive problem-prevention approach—helping teams operate confidently while creating stable, positive client experiences. If you’re looking for a reliable partner to optimize client support and streamline operations, let’s connect and explore how we could work together. 📩 paggy028@gmail.com
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Taiwan
Consumer Goods
Administration, Client Services, Interpersonal Skills, Cross-Cultural Communication Skills, Teamwork, Cooperation, Independent Thinking
Experience
Overseas Sales - Team Leader
Detron NC Rotary Table
Customer Success · International Trade Coordination · Cross-functional Communication Support global clients across APAC, Europe, and South America by managing order operations, resolving customer inquiries, and ensuring smooth cross-team collaboration. Coordinate documentation, logistics, and delivery accuracy to deliver efficient, reliable customer experiences across pre-sales and after-sales stages. ✦ Core Responsibilities • Managed 700–800 units of orders annually, ensuring documentation accuracy, production alignment, and on-time shipping. • Led administrative operations including sales documentation, invoicing, payment tracking, and logistics coordination. • Provided professional phone and email support for overseas customers across pre-sales and after-sales scenarios. • Tracked receivables and coordinated follow-up on outstanding payments. • Organized exhibition preparation, materials, and cross-department coordination for trade shows.
Sales Executive
Detron NC Rotary Table
台灣 台中市
1. Business development 2. Doing the quotation, packing list and invoice 3 phone and email contact with customers 4. Schedule the production for on-time delivery 5. Do the preparation and attend trade shows
Sales Executive
Cheng Yao Hardware Co., Ltd
台灣 臺中市
Business Assistant
Tsan Yu Yen Food CO.
1. Doing the quotation, packing list and invoice 2. phone and email contact with customers 3. Sample delivery 4. Schedule the production for on-time delivery 5. Do the preparation and attend trade shows 6. Tasks assignment
Education
KEDGE Business School
Master in Management
Exchange Student
Fu Jen Catholic University
French Department
Peggy Wu's Contact Information
Phone
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