
pedro ocasio
l3 platform engineer
About
Project Surveyor (RPLS) at Surveying And Mapping, LLC (SAM)
united states
pompano beach
information technology and services
active directory, windows server, networking, servers, troubleshooting, microsoft exchange, windows, software installation, network administration, help desk support, antivirus, technical support, vmware, system deployment, firewalls, windows 7, hyper v, cisco technologies, dhcp, microsoft office, system administration, customer service, network security, software documentation, computer hardware, disaster recovery, comptia a+, security, dns, vpn, sharepoint, virtualization, workstations, wireless networking, operating systems, switches, routers, tcp/ip, security+, visio, cisco, a+ certified, problem solving, customer relations, windows server 2003, html, documentation, windows server 2008
Experience

l3 platform engineer
cigna
VMware VMotions, Zerto migrations. Add, decommission storage. L2,L3 support

information systems administrator
lupin
In charge of all IT systems on site.

senior system engineer
teva pharmaceuticals
* Provide level II, and III customer support * Project planning, implementation, and support. * Server deployment physical or VM (Vsphere, HyperV) * VMWare support, migrations * AD Administration multi Forest * Support various versions of Citrix Presentation/XenApp (4.5,5,6.5) * Support Empower 2 environment. * Data migrations (DFS).

senior system engineer
allergan
* Provide level II, and III customer support * Project planning, implementation, and support. * Server deployment physical or VM (Vsphere, HyperV) * Support various versions of Citrix Presentation/XenApp (4.5,5,6.5) * Support Empower 2 environment. * Data migrations (DFS).

it infrastructure lead
merck
* Administering over 20 servers in NT, 2000, 2003 mixed environment. * Provide level I, II, and III customer support * PC Cloning and deployment of workstations using BartPe and Ghost 2003. * Rapidly learn to deploy and support specialized applications like MP2, Kronos Time clock, Chromatography Agilent Lab software, Waters Empower System * Using Net IQ's DRA to manage Site OU * Successfully migrated Netware 5.0 server to Windows 2003 * Successfully implemented Xerox Workcentre solutions for printing, scanning, and faxing * Effectively support Citrix Presentation server 1.0 and applications. * Deployment of Documentum workstation following SOP's. * Support Documentum Server 3.2 for Windows NT * Improved backup routine into a central solution * Working on computer validated environment * Implementation of Virtual Servers through VMWare server.

it instructor
atlantis university
Teaching MCITP courses Windows Server 2008 (Adjunct Instructor)

senior it instructor
florida career college
* Teach IT oriented classes on PC repair and networking for degree oriented technical college. * Classes oriented towards A * Net * MCSE, MCSA, CCNA track certifications. * Other responsibilities are preparing and grading classes, exams, homework on a 4 hour format per class. Counseling students, following up on missing students, preparing syllabus and lesson plans, Independent Studies, and workshops.

owner and consultant
pcml group
* Duties include consulting, web design, installation, troubleshooting, training, maintenance, and sales for Computer, Networks Systems. * OEM system builder. * Successfully maintained Small businesses and residential customers.

network administrator
ids telcom
* Administration of 28 Windows 2000 Dell and HP/Compaq servers. * Successful migration from NT 4 to Windows 2000 Active Directory (mixed mode). * Rule creations in Cisco PIX firewall * Successful migration of Enterprise antivirus solution from Symantec Norton Antivirus 7.6 to TrendMicro Neat Suite * Successful repair of Exchange 5.5 database * Managing Track It! 5.0 Help Desk. * Implementation of Ricoh printing solution. * Effective support for network printers (HP), and PC workstations (Dell). * Implemented HP Autoloader solution for Servers Backups using VERITAS Backup Exec 8.5. * Successful deployment of W2K Terminal Services, Outlook Web Access 5.5, CostGuard Web Billing System.

systems administrator
broward county clerk of courts
* Administration of 12 Win NT/2000 (NT4 Domain) Dell Poweredge servers Exchange 5.5 Mail, RAS, Print, and Application servers. * Administering the Accounting Software System using the American Fundware System for non-profit organizations. * Other functions involve servers, network printers, and PC workstations troubleshooting (hardware/software), maintenance. * Successful implementation of Network Associates MacAfee Total Defense on enterprise. * Successful migration from Arcserve 6.0 to 2000 * Successful implementation of Citrix Metaframe 1.8 for Windows 2000 in application mode. * Provided effective level 1, 2 support * Helped in successful implementation of Clerk's Web Site infrastructure.

owner and consultant
pc net consulting
* Duties include consulting, web design, installation, troubleshooting, training, maintenance and sales for Computer, Networks, and Internet Systems. * OEM system builder. * Meridian phone system administration.

system analyst
alcon, a novartis company
Desktop support level 1, 2 Assistant network admin

systems engineer
ge
* Customer support level 1, 2. * Network administrator * Project management
Education
universidad politécnica de puerto rico
electrical engineering
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