Pedro Henrique Nepomuceno

+8 Years carren in commercial, marketing, operations, strategy, and innovation, with a leading role in cross-functional leadership, operational excellence, digital transformation, and commercial management in the healthcare sector and others.HIGHLIGHTS AND IMPLEMENTATIONS:✓ Technology and AI leadership: coordination of a cross-functional team (product/design/engineering) in SaaS platform development, establishing delivery rituals, backlog governance, and AI solution implementation for operations optimization;✓ Process management and operational efficiency: implementation of a process management system that resulted in a 50% reduction in annual costs compared to the previous system;✓ Commercial strategy and market expansion: development of commercial strategy for new business and company expansion to other states, consolidating presence in key markets;✓ Marketing and growth: structuring the marketing department from the ground up, establishing processes, workflows, and governance, with branding and positioning strategies that increased engagement by 40%;✓ Strategic planning management: structuring corporate planning aligned with operational OKRs, delivering a 15% increase in profitability and 10% reduction in budget deviations;✓ ERP and BI implementation: leading digital transformation projects with a 25% reduction in reporting cycles and improved data accuracy for strategic decisions;✓ Regulatory compliance: compliance management in regulated sector (healthcare), ensuring zero non-conformities in ANVISA and MAPA audits;✓ Strategic partnerships: founding and developing a specialized consultancy with established partnerships with 5 key public institutions;ACHIEVEMENTS AND RESULTS:• 30% increase in operational efficiency through process redesign and resource optimization;• 20% improvement in project delivery timelines through governance and KPI management;• 20% reduction in customs clearance time via logistics flow optimization;• Average savings of 12% per shipment in international negotiations;• Customer engagement increased by 40% year-over-year through customer-centered strategies;• Development of SaaS platform from scratch with an engineering team.EDUCATION:• Executive MBA in Strategic Business Management• Law Degree• Bachelor's Degree in International Business and Foreign TradeLANGUAGES:• Portuguese: Native• English: Fluent (C1/C2)• Spanish: Intermediate (B1/B2)• Mandarin: Beginner (A1)