pedro garcia

* Maintaining sales productivity, store appearance and merchandising standards; setting the example and directing employees accordingly. Provide outstanding customer service for customers and vendors. * Strong leadership ability to multi-task several job duties and customer service independently. * Ability to diagnosis problems, resolve and assist in repair to provide customers auto parts. * Assuming responsibility for the store operation and effectively leading during assigned shifts in the manager’s absence. * Addressing customer concerns and resolving them with a goal of turning a complaint into a compliment. * Conducting opening and closing procedures, reporting any discrepancies to store manager and/or loss prevention * Ensuring all loss prevention procedures are followed and in compliance.

* Consistently provided professional, courteous and prompt customer service to both retail and commercial customers, utilizing parts experience and knowledge to ensure complete customer satisfaction. * Completed the marking and storing of parts and managing inventory in stockroom according to prearranged system. * Maintained rapport with current retail customers in order to keep abreast of their needs. May also assist with simple repairs of products purchased. * Exceeded all assigned sales goals or quotas on a daily basis. * Utilized a strong knowledge of automotive systems, categories of merchandise, warranties, and Company Policies to make recommendations and suggestions to customers to gain their confidence and business. * Performed assigned store duties which may include, stocking, cleaning, sales, customer service, cashiering, truck loading/unloading, delivering, and inventory management. * Ability to be fleet certified and drive company vehicle for part delivery to customers. * Ability to use Microsoft Word and Excel software proficiently and effectively.

* Delivered bank deposits according to Loss Prevention safety guidelines. * Encouraged professionalism and ethical conduct expected of all GameStar associates. * Managed in a fast-paced, diverse work environment that values customers and employees. * Skilled to deal with problems creatively. * Maintained individual sales and special program goals. * Ensured all games inventory and consoles were in stock, upon customer orders.

* Serviced and inspected clients vehicles to determine necessary repairs * perform tune-ups * reline an adjust brakes * replace and repair transmissions and differentials with both personal and shop tools. * Operated automotive shop equipment * minor welding * and keep simple records and make reports. * Performed operational mechanics by removing, disassembling, cleaning and replacing vehicle parts such as carburetors, fuel pumps, water pumps, valve covers and breathers * remove and return transmissions and engines. * Maintained clean workspace area, organized shop tools and vehicle parts daily.

* Keeping customers happy and loyal, Rostering, Stock ordering  * Recruiting, Training and development, Inventory management  * Cash handling and running reports, Profit management  * Sales building, Food safety, Food preparation  * Staff and customer safety, Marketing the business  * Team meetings  * nbsp