paul crafton

commercial sales mgr, retail sales mgr, customer service

About

After many successful years in TN, KY and finally WV tourism, I returned to central Kentucky in 2013 to be nearer family and assist in my Father's recuperation after illness. Now I am once again seeking a challenging opportunity with a winning team.

Country

united states

City

shelbyville

Industry

hospitality

Skill

hospitality, hotels, tourism, resorts, hospitality industry, trade shows, event management, hospitality management, event planning, pre opening, yield management, meeting planning, customer service, marketing, sales, leadership, hotel management, human resources, food and beverage, management, public relations, budgets, training, revenue analysis, catering, front office, restaurants, corporate events, marketing strategy, contract negotiation, social media marketing, team building, sales management, restaurant management, time management, leisure travel, customer satisfaction, travel management, menu development, delphi, strategic planning, social media, new business development, events, leisure, banquets, business development

Experience

director of travel industry sales

the greenbrier

2005-1 - 2009-8 · 4 yrs 8 mos

director of travel industry sales

galt house hotel & suites

2001-8 - 2005-1 · 3 yrs 6 mos

owner

circle c cattle

2015-6 - Present · 11 yrs 4 mos

Small gentleman's farm specializing in organically raised livestock and poultry. This is a family owned operation that in no way limits my focus on a full time career elsewhere.

director, motorcoach sales

the homestead

2009-11 - 2011-2 · 1 yr 4 mos

postmaster relief

my us post office

2013-7 - 2014-12 · 1 yr 6 mos

Was in charge of operating a small community Post Office. Duties included Customer Service and Sales, Incoming and Outgoing Mail, Book Keeping, and Community Out Reach (giving facility tours to school groups, seat on town improvement committee).

commercial sales mgr, retail sales mgr, customer service

autozone

2016-6 - Present · 10 yrs 4 mos

owner

crafton consulting

2011-2 - Present · 15 yrs 8 mos

Services include: contract/brochure/web site creation, marketing plan, package and special event development, direct sales/telemarketing representation, staff training. Past clients include: The Broadmoor, Colonial Williamsburg, French Lick & West Baden Resorts & Casino and Marriott Hotels.

production manager

hollander sleep products, llc

2014-12 - 2015-6 · 7 mos

My responsibilities on second shift included all aspects of Security, Safety, Quality, Production, Shipping and Personnel for the plant on second shift with approximate staff of 75 team members. Due to a complete failure of newly installed software and conveyor systems, production was instantly reduced to a crawl. After multiple failed attempts to eradicate problems, massive lost business dictated that the second shift be released from service.

director of travel industry sales

gaylord entertainment

1985-6 - 2001-8 · 16 yrs 3 mos

* 1998-2001 Director of Travel Industry Sales * 1995-1998 Senior Sales Manager * 1993-1995 Travel Industry Sales Manager * 1992-1993 Tour & Travel Sales Rep * 1988-1991 HR Employment Interviewer/Recruiter (Interviewed over 6000 applicants for 50 various positions within the Opryland complex. Involved with internal postings, proper employment documentation, new employee processing and exit surveys) * 1986-1987 HR Clerk (checked references, coordinated interview schedules for managment, processed new employees) * 1985-1986 Reservation Agent