Pablo M Rondina

• Infrastructure Modernization (2025-Present): Implementing Private AI Nodes for proactive log analysis and automated incident reporting, reducing downtime and diagnostic overhead for core clients. • Managed IT (Retainers): Delivering proactive support for 50+ endpoints, ensuring high availability and rapid incident response through a dedicated service model. • Secure Remote Access: Deploying Zero Trust architectures and Mesh VPNs (Tailscale/WireGuard) to replace vulnerable legacy systems and exposed services. • Business Continuity: Designing and auditing backup/recovery protocols to minimize downtime and guarantee data integrity across diverse sectors. • Client Portfolio Highlights: IBZ Group (Insurance), Antarpply Expeditions (Maritime), Terra Travel, Transpetrol (Energy), and other specialized SMBs.

• Extreme Resilience: Responsible for L3 technical support and mission-critical systems for expedition fleets operating in the Antarctic and South Atlantic Islands. • Satellite Connectivity: Managed 24/7 remote operations via Starlink, ensuring 100% uptime for maritime software and onboard communication in high-latency, extreme environments. • Secure Access & Hardening: Designed and implemented hardened remote-access workflows (Zero Trust) to perform critical maintenance without exposing vessel infrastructure to external vulnerabilities. • Business Continuity: Direct advisor for hardware procurement and lifecycle management, ensuring vessel systems are optimized before deployment to remote locations

• High-Availability Support: Maintaining 21+ years of uninterrupted service in a high-pressure environment where operational uptime is mission-critical. • Technical Partnership: Acting as a long-term advisor, evolving the company’s tech stack from legacy systems to modern cloud-integrated solutions.

Driving digital transformation and infrastructure stability for high-volume insurance operations. • Cloud Migration (Google Workspace): Led a critical 20-account migration, modernizing collaboration workflows and post-cutover stabilization. • Data Integrity & Automation: Developed custom Google Apps Script tools to audit legacy archives against Gmail, identifying and remediating data gaps. • Workstation Optimization: Planned and deployed high-performance hardware upgrades specifically tailored for heavy multitasking and insurance management software.

Ensuring operational continuity for high-stakes engineering projects for over a decade. • Specialized Hardware Architecture: Design and procurement of workstations optimized for high-end LiDAR point-cloud processing and 3D modeling. • Critical Systems Management: Responsible for the long-term stability of IT systems supporting engineering operations in the oil and gas sector. • Lifecycle Management: Executed strategic hardware updates and proactive maintenance to prevent operational disruptions.

Full-stack MSP management for a solar energy and engineering firm via a cross-continental remote model. • Infrastructure Orchestration: Successfully executed OS deployments and network configurations using "Visual Guidance" techniques to lead local staff. • Bilingual Response: Managed incident response in English for staff and Spanish for management across a 16-hour time zone difference.

Managed complex hardware lifecycles and technical support for various corporate clients. • Strategic Procurement: Managed the full bidding and acquisition process (licitaciones) for corporate IT equipment, aligning hardware investments with business budgets. • Hardware Engineering: Custom-built and configured high-performance workstations and server environments for specialized professional use. • Multi-Sector Support: Provided end-to-end technical consulting and network infrastructure setup for law firms, accounting practices, and retail businesses.