Payton L.

Digital and In-person marketing for the Learning and Tutoring Center at Georgia State’s perimeter campuses

• Schedule and coordinate meetings, appointments, and events for the executive • Screen and respond to emails, phone calls, and other forms of communication on behalf of the executive. • Arrange and coordinate travel plans, including flights, accommodations, and transportation, for the executive. • Perform general administrative tasks such as managing office supplies, handling invoices, and processing expenses.

• Greet residents and answering daily incoming calls, while providing customer service • Address resident concerns and issues in accordance with the company's four step customer service standard • Receive, store, and disburse residents' packages with over 100 packages delivered daily

• Design and managed content for the athletic association's two media channels • Built and collaborated with a 10-person team to create campaigns to increase awareness and attendance of collegiate sporting events. • Promoted over 50 sporting events using print products, community presence, and social media. • Connected with athletes at sponsor events, schedule appearances, and VIP events for over five collegiate sporting teams. • Communicated with over 10 local businesses to promote participation in /or sponsorship of the event. • Act as liaison between campus leadership and 85,000 + student body to leverage trends and build marketing strategies.

• Order fulfillment for over 500 online and in-person guests per day • Trained over ten new team members in the fulfilment department. • Learned and became proficient in a three-step warehouse management system.

• Established a social media presence for over three media channels. • Developed and lead strategic marketing plans, while managing engagement growth with bi-weekly quantitative data • Kept up to date with daily evolving trends, tools, and user behaviors. • Maintained weekly consumer relations in-store and created meaningful interactions. • Reported bi-weekly results from proposed marketing plans and made improvements.