Payal Tiwari

Senior Manager @ Paytm

About

Experienced Key Account Manager with a demonstrated history of working in the Payments industry. Skilled in Sales, Customer Relationship Management (CRM), and Key Account Relationship Building. Strong sales professional graduated from Jagan Institute Of Management Studies(JIMS Rohini).

Country

India

City

Delhi

Industry

Financial Services

Skill

Sales Management, Advertising, Online Advertising, Digital Marketing, Social Media Marketing, Online Marketing, Marketing Strategy, Marketing Communications, Market Research, SEO, Digital Media, Digital Strategy, Business Development, Customer Service, Customer Relationship Management (CRM), Sales, Management, Post-Sales, Key Account Development, Key Account Relationship Building

Experience

Senior Manager

Paytm

2025-5 - Present · 1 yr 5 mos

Executive Manager

Paytm

2024-1 - 2025-5 · 1 yr 5 mos

Manager - Key Accounts

PayU

2021-4 - 2023-12 · 2 yrs 9 mos

Gurugram, Haryana, India

Assistant Manager - Key Accounts

PayU

2018-4 - 2021-4 · 3 yrs 1 mo

Gurgaon, India

-Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition. -Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives -Ensure the correct products and services are delivered to customers in a timely manner -Serve as the link of communication between key customers and internal teams -Play an integral part in generating new sales that will turn into long-lasting relationships -Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Senior Executive- Key Accounts

PayU

2017-4 - 2018-4 · 1 yr 1 mo

- Increasing Wallet shares of the existing set of clients - Responsible for acquisition, Revenue maximisation and Client retention. - Increase sales of Company's products and achieve the agreed targets within the key accounts. -Expand the relationships with existing customers by continuously proposing solutions that meet their objectives -Acquire a thorough understanding of key customer needs and requirements

Executive- Key Accounts

PayU

2016-4 - 2017-4 · 1 yr 1 mo

Gurgaon, India

- Resolving Merchant's Queries on Salesforce Platform - Responsible for acquisition, Revenue maximisation and Client retention. - Increase sales of Company's products and achieve the agreed targets within the key accounts.

$TDI Infracorp LTD$