Pawan Dalmia

Deputy Vice President & Chief Information Technology Security Officer (CITSO) @ Aditya Birla Sun Life Insurance

About

Innovative, strategic and result oriented senior-Level technocrat offering broad-based experience and excellence in Technology leadership. Extensive background of delivering results in complex and challenging environments. Proven track record of more than 29 years of extensive, multi-disciplinary experience in Technology and information security Leadership coupled with strong domain knowledge of the Financial Services and Telecom Industry. Currently serving as Chief Information technology security officer (CITSO) & DVP at Aditya Birla Sun Life Insurance. Comprehensive expertise in securing enterprise technology ecosystems while driving digital transformation initiatives. Driving strategic and transformational initiative with tangible and measurable benefits. Proven track record of architecting and implementing robust security frameworks, hybrid cloud strategies, resilient infrastructure solutions, Digital Asset Management, Enterprise Architecture, Project Management & Service Delivery, Cost management, Stakeholder & People Management across different Industry. Awarded as Emerging Leader at ABSLI, Future CIO 2015 and many other prestigious recognition for contribution and excellence in technology and information Security. I'm passionate about leveraging technology to drive business transformation while maintaining robust security posture. Known as a "Change Agent" and "Problem Solver" among peers

Country

India

City

Mumbai Metropolitan Region

Industry

Insurance

Skill

IT Operations, Infrastructure, Business Continuity Planning, CRM, Business Continuity, IT Strategy, IT Service Management, Disaster Recovery, Data Center, ITIL, Vendor Management, IT Management, Capacity Planning, Service Delivery, Solution Architecture, Virtualization, IT Outsourcing, Security, Outsourcing, Information Security

Experience

Deputy Vice President & Chief Information Technology Security Officer (CITSO)

Aditya Birla Sun Life Insurance

2005-4 - Present · 21 yrs 5 mos

Mumbai

Heading end-to-end IT Infrastructure, Hybrid Cloud Operations, and Enterprise Security functions for one of India's leading life insurance companies. Managing sizeable team of professionals with P&L responsibility for technology infrastructure, information security, compliance, and strategic initiatives. Security Leadership & Governance: • Architected and implemented comprehensive Zero Trust Security Framework across hybrid cloud environments • Established Security Operations Center (SOC) with advanced threat intelligence, reducing incident response time by 60% • Achieved ISO 27001 (Information Security) and ISO 22301 (Business Continuity) certifications with 100% audit compliance • Deployed enterprise IAM/PAM solution with MFA and SSO, reducing unauthorised access incidents by 75% • Implemented end-to-end encryption strategy (TDE, application-level, disk encryption) and comprehensive DLP framework • Led successful IRDAI compliance initiatives with zero major findings Cloud & Infrastructure Transformation: • Conceptualised and executed Multi-Cloud Hybrid Strategy achieving 40% workload migration to AWS, Azure, and Oracle Cloud • Architected scalable private cloud using HCI infrastructure, reducing data center footprint by 40% • Implemented Cloud Security Posture Management (CSPM) aligned with CIS benchmarks • Designed Enterprise Data Lake on AWS enabling advanced analytics and AI/ML initiatives • Led application modernisation using Micro-services, Containers, and Server-less architectures • Achieved sizeable infrastructure and cloud cost optimization through automation and cloud resource optimization

Manager

Vodafone IT

2002-5 - 2005-4 · 3 yrs

Mumbai

Led IT infrastructure operations and strategic technology initiatives for one of India's largest telecom operators. Key Contributions: • Implemented automated MIS system delivering real-time business intelligence to leadership • Architected high-availability infrastructure using clustering, load balancing, and SAN-based storage • Designed and deployed enterprise backup solution, reducing backup window by 40% • Led storage consolidation project migrating 20+ TB data with zero downtime • Implemented data integration between billing and CRM systems using Oracle replication • Managed vendor relationships and licensing negotiations achieving 15% cost savings

Database Team Lead

BIrla Technologies

2000 - 2002 · 2 yrs

Mumbai Area, India

Responsible for Database design, and database setup for different projects. Leading team of Database Developer and DBA's and playing key role in timely delivery of projects to Client.Documenting SOP's for automation of Database maintenance jobs. System integration using oracle native technologies.