pavlína verešová

* Administrative support of Document Processing team (Ocean Freight department) * Working with SAP TM (updating of data, issuing the following types of documents: waybill, bill of lading, proof of export, shipping advice) * Communication with both overseas branches of the company and carriers on a daily basis * Processing of new orders * Searching in the electronic archive * Checking documents for accuracy and correctness * Printing, scanning, filing, electronic archiving

* Billing Assistant / Accounting Assistant (full-time) * Maternity leave substitute position * Issued both domestic and foreign invoices for services provided by the company, i.e. tax advisory, legal advisory, audit, financial advisory, invoices for seminars organized by the company * Also frequently issued confirmations of payments, credit memos, internal cancellations * Worked with many different currencies (responsible for appropriate currency conversions) * Took part in the cash collection process * Was in daily contact with the clients (phone, email, post) – customer service * Communicated daily with internal clients – tax advisors, lawyers, auditors, financial advisors * Created ad hoc reports – e.g. lists of unsettled invoices * Took part in the process of setting up of new clients into the systems, updated info about clients in accordance with the business register etc. * Responsible for being able to meet tight deadlines (monthly, end of fiscal year, end of calendar year)

* Coordinator (part-time) * Was responsible for refunds of airline tickets to clients of a major European airline company * For each individual case, I decided on the exact amount to be refunded in accordance with the pre-agreed refund rules * Using an electronic application enabling electronic payments, I sent the amounts directly to the passengers’ accounts * Independently processed both urgent and problem files * Communicated with the client (the airline company) about their requests, and also about changes in refund rules and technical issues * Trained two new colleagues (in English) * Used English on a daily basis * Closely cooperated with the IT department when solving technical issues

* Temporary job (full-time) * Data entry (new contracts between AMEX and merchants) * Processed transactions * Checked contracts for errors * Took part in internal audit * Prepared correspondence * Provided general admin support to Manager of Merchant Operations and other team members

Ing., Business Administration, 2015 - 2017 (expected)

European Bachelor of Business Administration major Defended the Bachelor’s Thesis with the theme: How does branding affect a consumer’s purchasing decision? (grade: excellent) State Examinations in Economics (grade: excellent), Finance / Accounting (grade: excellent), Management (grade: very good), International Commerce / Marketing (grade: excellent) and Applications (grade: very good)

Summer intensive English programme Duration: 5 weeks (classes each weekday) Location: Fitzwilliam Square, Dublin, Ireland Period: summer 2003