Pavlos Chichartzidis

Results-driven Operations Manager with extensive experience in managing large-scale call center operations and leading teams of up to 500 employees. Proven track record in delivering high performance across both sales and customer service projects, consistently meeting and exceeding KPIs and SLAs.Skilled in operational strategy, process optimization, and P&L management, I focus on improving efficiency, reducing costs, and enhancing customer experience. Strong background in team leadership, coaching, and building high-performing teams within fast-paced environments.I bring a hands-on approach combined with analytical thinking, enabling data-driven decisions and continuous improvement across operations.