Pavlo Chechel

-Promptly answered multi-line phone system and greeted callers enthusiastically. -Welcomed each new arrival pleasantly and confirmed identification. -Confirmed relevant guest information and payment methods to prevent fraud. -Prepared weekly employee work schedules for fifteen team members ensuring all shifts received adequate coverage. -Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate. -Supervised four administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention. -Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. -Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.

-Maintained candidate records using MS Outlook and updated information accordingly. -Supported such recruiting events, including job fairs, open houses and Conferences. -Maintained candidate records using MS Access databases and updated information accordingly. -Controlled undergraduate admission recruitment program by creating marketing materials, deploying recruitment tactics and building external relationships. -Confirmed appointments and interviews with all admission candidates. -Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to customer requirements. -Completed forms, reports, logs and records to quickly handle all documentation for human resources.