paulo costa

consultant in process and continuous

About

Consultant in Process and Continuous Improvement at Altice Portugal

Country

portugal

City

lisbon

Industry

telecommunications

Skill

teamwork, continuous improvement, problem solving, lean six sigma, pmo, demand management, customer satisfaction, net promoter score, root cause analysis, process optimization, project management, project planning, profit maximization, risk management, yield management, accounting, econometrics, statistics, academic research, telecommunications, rental real estate, rent control, customs valuation, transportation management, sharepoint, html, photoshop, ms project, access, excel, powerpoint, minitab, eviews, stata, tcp/ip, english, youth development

Experience

consultant in process and continuous

consultant in process and continuous improvement

altice portugal

2013-5 - Present · 13 yrs 5 mos

graduate research assistant

universidade de évora

2009-10 - 2010-11 · 1 yr 2 mos

process and continuous improvement pmo

portugal telecom

2012-9 - 2013-5 · 9 mos

PMO, demand management, FTE project allocation control, training on Lean Six Sigma coordination and innovation promoter

process and continuous improvement trainee

portugal telecom

2011-7 - 2012-9 · 1 yr 3 mos

PMO and demand management

professional internship program on central administration

ministério das finanças e da administração pública

2010-7 - 2011-7 · 1 yr 1 mo

Customs Delegation of Postal Services | Counterfeit process: administrative process (brand contact, goods examination and destruction), statistics, processes and databases development and continuous improvement