Paulo Henrique Hipólito

• Responsável pela liderança estratégica de tecnologia e transformação digital em empresa do segmento financeiro e de meios de pagamento, conduzindo a modernização de plataformas SaaS, otimização de custos em cloud e fortalecimento da governança e segurança da informação; • Liderança no desenvolvimento e evolução de plataforma de Chargeback e Prevenção a Fraudes, com automação de processos, integração com players do ecossistema financeiro e ganhos de eficiência operacional; • Concepção e implantação de plataforma de Inteligência Artificial integrada a serviços de chat, voz e chamadas, utilizando modelos generativos para automação de atendimento, análise de dados e suporte à tomada de decisão; • Reestruturação das plataformas com arquitetura; • Redução de mais de 40% dos custos de cloud por meio de automação e governança; • Implantação de frameworks de segurança e compliance (GIR, PSI, BIA, BCP, DRP, DevSecOps); • Gestão de squads, profissionais alocados e parceiros estratégicos, garantindo performance e previsibilidade; • Relacionamento direto com diretoria e clientes corporativos, conduzindo roadmaps tecnológicos e indicadores;

• Gestão de equipes de TI e Tecnologia Educacional; • Desenvolvimento e alinhamento de projetos; • Migração de Telefonia para nuvem; • Gestão do projeto da troca de equipamentos e infraestrutura; • Gestão de custos, reduções e realinhamento de contratos; • Administração de orçamentos e fornecedores; • Reporte direto a diretoria e CEO; • Migração para Google for Education e Chromebook, com foco em usabilidade e integração pedagógica; • Destaques: Participação ativa no projeto de implantação do ERP TOTVS RM (Gestão Educacional, RH, Financeira e Patrimonial) no levantamento de necessidades e dores, planejamento de ações, mapeamento de riscos.

• Management of product teams, development, systems support, infrastructure and implementation of ERP TOTVS PROTHEUS; • Management of technology projects and administration of Stakeholders - suppliers, partners and customers; • Participation in board meetings; • Management of internal technical support and customers; • Participation in commercial negotiations; • Budget Management (CAPEX/OPEX), IT contracts - analysis of suppliers, policies, services provided, salaries and procedures; • Communication between the IT area and the business areas; • Adequacy of the company to the LGPD standards; • Budget management (CAPEX/OPEX) of the area; • Working with clients for post-implementation support, ongoing support and incident management; • Elaboration and presentation of results and improvements in the process; • Cost management, planning and realignment of contracts; • Highlights: 58% reduction in IT service costs, in addition to security improvements, adaptation to best market practices and launch of new strategic products for the benefits market that were frozen in the backlog.

• Team management; • Project development and alignment; • Maintenance and implementation of systems, CRM and platforms; • Data migration to the cloud; • Troubleshooting and technical support; • Alignment of demands with the business and marketing team; • Management of budgets and suppliers; • Direct report to the board and CEO; • Highlights: Active participation in the company's Digital Transformation project, working in the survey of needs, action planning, service mapping... achieving a 47% reduction in IT budget and opening up for an investment in ERP and the construction of integrations via API and a consolidated database.

• Management and development of technical team; • Implementation and monitoring of IT projects; • Quality control and risk mapping; • Alignment of demands and reporting to the board; • Analysis of results and infrastructure; • Highlights: Acting as Project Manager in the implementation of Telemetry Technology in all companies of the Group, which brought a significant reduction in internal costs. Project leader for internalization of environments, systems and migration from AWS environments to Oracle (OCI) and Azure.

• Focal point in the development of new solutions and system repairs; • Study of operational and business sector needs; • Project and supplier management; • Analysis of problems reported in tests; • Hiring and leading a team; • Implementation of the E-social, Interview Interface - IV and the GA tool - Global Antares (ApData - Personal Administration, Human Resources, Point and Access); • Highlight: Responsible for the local implementation of the CRM system for LATAM (Mexico, Peru, Colombia, Chile, Argentina and Brazil), working in planning, task control, training, Go-Live and support.

• Direct support to the Manager; • Conducting and validating technical deliveries; • Administration of regional integration systems; • Renewal of Latin American application technology; • Development of new languages; • Database update; • Management and training of technical staff.

• Support, maintenance, integration and development of systems; • Functionality development; • Answering of technical calls; • Updating of software and systems; • Implementation of improvements and growth; • Team training and development.

• Support, maintenance and system development; • Development of features; • Answering of technical calls.

• Working with relational database; • Procedure development; • Data extraction for monthly billing; • Transfer and processing of customer data; • Main clients: MitsuiSeguros, Allianz Seguros, Liberty, MetLife, Itaú, HSBC, Volkswagen, Ford, Valeo, Yasuda Seguros, among others.

• Development, programming and maintenance of e-commerce portals; • Database administration.

• Development, implementation and maintenance of EasyWork ERP system modules; • SQL Server 2005 database administration.

• Development, support and maintenance of the video editing and publishing system; • Video encoding for live content publishing; • Maintenance of Windows servers.

• Intranet development and maintenance; • Validation and battery of tests in all portals and systems; • Database administration; • Development of navigable scripts and illustration of simulators for the preparation of training manuals.

• Technical support via Call Center; • Internet connection, website hosting, DNS and domains configuration; • Analysis of website programming.