pauline carlson

notary public

About

Developed end-to-end business support training to deliver positive customer experiences and promote increased market growth. Manages new-hire training and monitors continued educational opportunities to develop professional growth.

Country

united states

City

sacramento

Industry

information technology and services

Skill

training, training delivery, e learning, learning management, change management, leadership, instructional design, employee training, captivate, coaching, leadership development, instructor led training, needs analysis, team building, performance management, hands on training, management, learning management systems, technical training, process improvement, business process, software documentation, workshop facilitation, project management, performance improvement, organizational development, addie, sharepoint, soft skills, business analysis, blended learning

Experience

notary public

manager of learning and development

cts properties

2017-11 - Present · 8 yrs 11 mos

senior business systems support specialist

pacific gas and electric company

2014-4 - 2017-10 · 3 yrs 7 mos

Analyzed end-to-end complex business processes and acted as liaison between the business and IT to develop and implement solutions

core support trainer

wells fargo home mortgage

2010-1 - 2012-1 · 2 yrs 1 mo

computer procedures teacher and career guidance counselor

eden area regional occupational program

1989-4 - 1990-1 · 10 mos

director of learning and development and corporate trainer

carlson data systems

1994-7 - 2014-4 · 19 yrs 10 mos

Specializing in corporate training and team member development. Delivering exemplary training solutions from needs assessment through post training evaluations. Certified trainer in online virtual training as well as onsite classroom instruction.

computer procedures teacher

colton redlands yucaipa regional occupational program

1987-2 - 1994-4 · 7 yrs 3 mos

Delivered informative training to adult students in the following subjects: WordPerfect essentials, WordStar essentials, interview skills, team-building skills, office procedures, and job search skills. Participated in state-wide execution of mandated student portfolio program which is now a state requirement for graduation from high school.