Pauline Wong

I started off as Security Sales Specialist with BT covering the whole of public sector and educational sector. I have obtained Top Sales Award for FY13/14 of AMEA Region within 1st full FY. This year, FY14/15 I have been putting through people development plan to deputized the Singapore Security business managing for both sales and pre-sales team with total of 7 peoples. Apart from managing my individual number, I am account for the Singapore country sales number. As my scope expanded this year, I am being given opportunity to diverse my industry coverage to enterprise accounts, including both global banking and local banking customers. Achievements in BT: Constantly overachieve target for the past 3 FY (FY12/13 - 109%), (FY13/14 - 169%), (FY14/15 - Have achieved 101% by Q3) Top Sales Award in FY13/14 accross AMEA region Winner of SG Govt DDoS Mitigation Tender Managing multi-million contract for SG Govt

• Managing Public Sector customers (MHA Cluster, Health Cluster, and Ministries) • Develop and implement specific customer account and opportunity plans in support of company goals and quota objectives • Define account strategy, account plan and execution model for business engagement • Manage tactical accounts ensuring a constant revenue stream and steady pipeline of business • To establish and maintain good business relationship with the customer • To facilitate a project from bringing the pre-sales consultant till hand over of a project • To negotiate with vendor for the best price to maximize the profit of the each deals • To work with on-site FM team for additional services to bring in extra revenue for the company • Assist in Bulk Tender Catalogue Refresh • To ensure the sales cycle is completed and being able to bill customer for revenue realization

• Four main job scopes: Sales Acquisitions, Business Planning, Project Management and Client Servicing • Manage a company IT peripherals requirement from hardware to software • Meet up with clients to market the company services • Knowledge in liaise with customer, supplier, and principle • Follow up existing accounts and developed new accounts • Ensure a satisfied service for pre and post sales (Inclusive of preparing post mortem report) • Preparing of call center service and IT Technical proposal with technical drawing • Assist in operation matter for call center outsourcing division • Dealing with staff issue and ensure smooth daily operation • Provide training and orientation to the new sales staff • Project management for both call center and IT sales project • Assist in marketing planning for both division