paulina ruiz

* Managed the main intake line to screen calls for eligibility using knowledge of public and private insurance programs * Coordinated waitlists for different components of the organization, and worked with the Legal Director to triage cases * Employed bilingual abilities to facilitate attorney communication with Spanish-speaking clients, including translation of documents * Attend coalition meetings with advocates promoting access to healthcare for immigrants, transgender people, children, and Medicaid recipients

* Enforced school leader compliance with District policies for sexual misconduct investigations with guidance from our office * Created an identity-specific resource guide for students, parents, and employees to augment existing information supporting underrepresented populations in and out of the classroom, by incorporating District and external materials * Supported the Director of Compliance in investigations of bias-based conduct in the district by performing intakes and participating in investigatory meetings * Assisted the Senior Equity Manager in facilitating interactive dialogues through the employee accommodation process in accordance with the ADAAA * Recorded closed cases utilizing case management software and created data visualizations for annual School Committee presentation

* Prevent eviction by assisting clients in preparing for court, including completing Answer and Discovery, negotiating with landlords and other parties, and coordinating resources to help them stay in their homes * Conduct housing search with clients seeking safe and affordable housing, particularly those who are Section 8 voucher-holders, by providing regular case management * Support clients in the application process for state and federal public housing, mobile voucher programs, and affordable housing lotteries