Paula Morais

Paula Morais

CX Specialist @ ALE Combustíveis

About

Product Owner with solid experience in marketing, CRM, customer loyalty, and journey mapping. Strong performance in cross-functional projects focused on customer experience, using agile methodologies, data analysis, and KPI management. Proven track record in leading initiatives that drive customer engagement, retention, and lifetime value.

Country

Brazil

City

São Paulo

Industry

Marketing & Advertising

Skill

Marketing, Eventos, Turismo, Atendimento ao Cliente, Negociação, Inglês, Hotelaria, Agger, TARS, Gestão Administrativa, Microsoft Office, Liderança, Desenvolvimento de equipes, Colaboração entre equipes, Marketing digital, Gestão de marketing, Planejamento de eventos, Orçamento, Gestão de equipes

Experience

ALE Combustíveis

CX Specialist

ALE Combustíveis

LinkedIn
2026-3 - Present · 7 mos
ALE Combustíveis

Senior Marketing and Loyaty Analyst

ALE Combustíveis

LinkedIn
2023-2 - 2025-12 · 2 yrs 11 mos
Cacau Show

Senior Loyalty and CRM Analyst

Cacau Show

LinkedIn
2022-6 - 2023-2 · 9 mos
Verbo Creative Intelligence

Marketing Analyst II

Verbo Creative Intelligence

LinkedIn
2021-12 - 2022-6 · 7 mos

Atuando como Gerente de Projetos responsável pela conta da Hyster-Yale Group.

80&9

Marketing Analyst II

80&9

LinkedIn
2021-7 - 2021-12 · 6 mos

Atuando como Gerente de Projetos responsável pela conta da Hyster-Yale Group.

Academia de Viagens Corporativas

Junior Events Analyst

Academia de Viagens Corporativas

LinkedIn
2019-6 - 2020-9 · 1 yr 4 mos

São Paulo

Atos corretora de seguros

Junior Administrative Analyst

Atos corretora de seguros

LinkedIn
2014-1 - 2019-6 · 5 yrs 6 mos

Sorocaba e Região, Brasil

Accor

Database Analyst

Accor

LinkedIn
2013-9 - 2013-12 · 4 mos

São Paulo

Accor

Database - Fastcom Intern

Accor

LinkedIn
2012 - 2013 · 1 yr

São Paulo e Região, Brasil

Accor

Database Intern

Accor

LinkedIn
2011 - 2012 · 1 yr

São Paulo e Região, Brasil

Education

SUNY New Paltz

SUNY New Paltz

LinkedIn

Competitive Project Management

2025-7 - 2025-7 · 1 mo
FGV - Fundação Getulio Vargas

FGV - Fundação Getulio Vargas

LinkedIn

Métodos Ágeis

2025-1 - 2025-3 · 3 mos
Universidade Anhembi Morumbi

Universidade Anhembi Morumbi

LinkedIn

Eventos

2019 - 2020 · 1 yr
ESAMC

ESAMC

LinkedIn

Marketing Digital

2017 - 2019 · 2 yrs
Universidade Anhembi Morumbi

Universidade Anhembi Morumbi

LinkedIn

Gestão de Turismo

2010 - 2013 · 3 yrs

Paula Morais's Contact Information

Email

******@***.com

Phone

(**) *** ****

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