Paula J. Caletri, PHR

Strengthen organizational effectiveness across Operations, Finance, Supply Chain, IT, Sales, Engineering, and Leadership by serving as trusted strategic advisor to senior leaders across the US, Canada, and Europe. Accelerate hiring and strengthen manager ownership by streamlining recruitment and reducing interview rounds from eight to three while ensuring quality and compliance. Build high-performing teams across hourly, professional, technical, and leadership roles by leading full-cycle recruitment, selection, and onboarding of hundreds of employees across diverse functions. Ensure consistent decision-making across multiple approval layers by coordinating HR, finance, and leadership stakeholders throughout North America and Sweden. • Increased performance review efficiency and compensation timeliness by digitizing evaluations within the HRIS, eliminating paper-based processes and accelerating annual salary increases. • Influenced next-generation HR platform design by contributing subject-matter expertise and user feedback during Oracle system testing ahead of planned 2026 go-live. • Reduced workplace disruptions and escalations by leading investigations, disciplinary actions, and year-end evaluations with early intervention and issue resolution practices. • Improved employee readiness and safety awareness by redesigning onboarding programs to reduce paperwork and emphasize safety, role clarity, and manager integration. • Achieved near-total compliance with ethics training requirements by enforcing completion within five days of hire, exceeding standard 30-day expectations. • Ensured competitive and compliant benefits delivery by serving as primary liaison for health, dental, vision, life, disability, COBRA, and retirement programs.

Guided and managed Human Resources operations for the Services Division, ensuring alignment with organizational objectives. Drove performance management, improvement initiatives, organizational development, and succession planning to strengthen workforce capabilities. Managed employee relations, policy development, and implementation to maintain compliance and promote a positive workplace culture. Collaborated with Legal Department to resolve employee issues and ensure adherence to regulatory requirements. • Conducted and assisted with investigations related to employee relations, safety, workers’ compensation, harassment, and compliance matters. • Implemented corrective actions, including probations and reprimands, while providing problem-solving support for managers and staff. • Served as primary liaison for employee benefits, including health, vision, dental, life, disability, COBRA, and 401(k), optimizing program delivery and employee satisfaction.

Served as Executive Team member and Corporate Officer, driving strategic decisions, corporate governance, and organizational initiatives that strengthened company performance and culture. Directed all recruiting, hiring, and termination processes to build and maintain a high-performing, compliant workforce across multiple locations, ensuring alignment with company goals and culture. Formalized and standardized HR documentation, including Offer Letters, Employment Agreements, Severance Agreements, and implemented a comprehensive employee handbook to ensure consistency and regulatory compliance. Managed employee relations, policy development, and implementation, fostering a positive work environment and mitigating risk while supporting leadership in complex personnel matters. • Oversaw comprehensive employee benefits programs, including health, vision, dental, life, disability, COBRA, and 401(k), optimizing program delivery, cost efficiency, and employee satisfaction. • Automated annual performance evaluation processes, integrating personal and departmental goals, 360-degree feedback, and employee satisfaction surveys to improve performance management and workforce development. • Executed disciplinary actions, including probations and reprimands, while advising managers on problem-solving and conflict resolutions to maintain operational efficiency and morale. • Partnered with Legal department to review and update policies and procedures, ensuring ongoing compliance with federal, state, and organizational regulations. • Administered unemployment and workers’ compensation claims, background checks, and motor vehicle record reviews to reduce organizational risk and ensure regulatory compliance. • Managed all personnel files, maintaining accuracy, confidentiality, and adherence to legal requirements and internal policies.