paula hankard

hospital field surveyor

About

Experienced Healthcare Quality Leader, certified as a Professional in Healthcare Quality (CPHQ), with a strong clinical nursing background. Expertise with healthcare regulatory, accreditation, quality and patient safety challenges. Experienced in conducting Root Cause and Failure Mode Effects Analyses. Well developed interpersonal skills coupled with the ability to motivate and direct others using a supportive team approach. Holds a Masters of Science in Management. Specialties: Experience includes : * Hospital Inpatient * Hospital Outpatient * Ambulatory Care * Behavioral Health * Opioid Treatment

Country

united states

City

glastonbury

Industry

hospital & health care

Skill

hospitals, healthcare, patient safety, performance improvement, healthcare management, quality management, inpatient, quality improvement, physician relations, nursing, healthcare consulting, medicare, accreditation, ehr, jcaho, leadership, healthcare information technology, revenue cycle, critical care, emr, management, icu, cross functional team leadership, managed care, utilization management, treatment

Experience

director of quality and outcomes

saint francis hospital

2006-1 - 2008-1 · 2 yrs 1 mo

accreditation manager

saint francis hospital

2005-4 - 2006-11 · 1 yr 8 mos

manager of performance improvement

saint francis hospital

2003-1 - 2005-1 · 2 yrs 1 mo

manager of performance improvement

saint francis care behavioral health

2000-1 - 2003-1 · 3 yrs 1 mo

project manager for nursing services

saint francis hospital

1997-1 - 2000-1 · 3 yrs 1 mo

assistant nurse manager critical care

the mount sinai hospital

1996-1 - 1997-1 · 1 yr 1 mo

staff nurse-med and surg

the mount sinai hospital

1982-1 - 1984-1 · 2 yrs 1 mo

vice president of quality and regulatory affairs

charter oak health center

2010-8 - 2011-9 · 1 yr 2 mos

Oversaw all aspects of regulatory compliance at this Federally Qualified Community Health Center that provides primary care to the medically underserved.

staff nurse-critical care

the mount sinai hospital

1986-1 - 1996-1 · 10 yrs 1 mo

Experience in Coronary, Intensive Critical Care, and Step Down.

principal

hankard healthcare consulting

2008-1 - 2011-2 · 3 yrs 2 mos

staff nurse-critical care

florida hospital

1984-1 - 1986-1 · 2 yrs 1 mo

Completed a four month intensive Critical Care Internship Program and then worked in Coronary and Intensive Care.

hospital field surveyor

joint commission

2010-6 - Present · 16 yrs 4 mos

Collaborate with healthcare organizations nation-wide inspiring them to excel in providing safe, effective, high-quality care. Evaluate and provide consultative encouragement and support for compliance with Joint Commission and CMS requirements.