Patty Cadena
Advisor - Merchandising & Inventory Operations @ Salon Service Group
About
I love to sell! My sales philosophy starts with immersing myself in product knowledge, to becoming a Subject-Matter Expert. I enjoy being in front of a sales team helping them solve problems for their clients as well as one-on-one building a strong relationship with my own clients. As a marketer for 15 years at Sally | CosmoProf, I feel my purpose (and that of my team) is to help the internal team members, in store or in the field, finish the sale. While I created programs to draw customers in, ensuring the team could handle the objections and close the sale always felt like a critical piece of the puzzle. I believe that may be why I have always had a great relationship with sales leadership. I understand they are MY customers, and I am invested in their success. During my tenure at StyleCraft I developed a technical training guide that would teach my business partners the tool assortment to help them easily sell the right tool for the job. The comprehensive training guide was eventually adopted as an internal tool to teach StyleCraft employees about the tools. As a merchant for over 7 years, my goal was to search out the best assortment to meet the needs of our customers. While I understand we cannot be everything to everyone, it was always about ensuring the customer-facing team had the right mix and the right alternatives to meet the customers' needs, as it is always 100% about the customer. Another love of mine is golf. I am not great at it, but it supports an important principle of mine, ethics. It is up to the player to be honest about counting their strokes. Not only is cheating wrong, it will also steal the pleasure one gets when your game genuinely improves.
United States
Concord
Wholesale
Procurement, RTV, Hair Extensions, Project Management, Accounting, Critical Thinking, Presentations, Communication, Microsoft PowerPoint, Objection Handling (Sales), Product Differentiation, Channel Sales, Presentation Skills, Marketing Strategy, Merchandising, Brand Development, Strategic Planning, Marketing, Beauty Industry, Retail
Experience

West Coast Regional Sales Manager
Concord, California, United States
*Excelled at building strong customer relationships to achieve maximum service levels and sales growth, with YOY increase of nearly 200% *Conducted business analysis to drive top sales through optimized assortment *Developed blade sales corporate campaign to be used through Omni-channel marketing *Collaborated with key customer to develop an extensive Technical Training program used for all customers and new team members

Category manager/Sr. AB - Texture & Nails
Remote
*Built and nurtured strong vendor relationships to collaborate on successful product launches and marketing activations. *Analyzed data, reported findings and executed changes of category strategy including Ecom and in-store assortments. *Sourced new category potentials including white space opportunities while driving growth with current vendor partners. *Collaborated with JCP internal partners on back bar, pricing, marketing, merchandising, logistics and store operations. *Negotiated with brands on promotional pricing strategy supporting key initiatives

Front End Supervisor
Pleasant Hill, California, United States
*Responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store *Coaching team members, managing performance, ensuring adequate department coverage and customer flow. *Planning, scheduling, monitoring, and successfully implementing all non-selling operations in the front end of the store *Procurement of store supplies and maintenance of POS equipment

ADM
Walnut Creek, California, United States
*Responsible for achieving personal sales goals as well as driving for department increase while being committed to providing an exceptional customer experience. *Supervision of team, sales training to drive increase, and promote a team space while supporting a commission environment. *Support promotional and merchandising standards to drive success. *Aggressive inventory management to ensure loss product and lost sales are limited

Business Manager Men’s Grooming & Fragrance
Walnut Creek, California
*Drove sales of men's grooming and fragrance through education and events, currently running a double digit increase versus a continuing decrease in overall store sales. *Inventory management of categories *Re-merchandise of area for proper flow and to hide stock-outs *Rotate POS impulse items for a fresh perspective and to stay on trend. *Partner with Beauty team on key initiatives.

Director Of Business Development
Fort Collins, Colorado Area
*Drove increases through innovative programs built specifically for each sales channel. *Indentified opportunities and initiated a paradigm shift in prospecting and sales engagement approach. *Aligned support process including strategy, sales presentations, territories and communication process to benefit the Key Account (professional distribution)

Director of Field Marketing and Sales Planning
Sally Beauty DBA CosmoProf Beauty
Northern California
* Drove execution of marketing programs that increased share of wallet by 6.7% for a sales team of over 500; *Instituted programs targeting specific customers based on strategic analytics; *Developed tools to aid sales process through collateral, merchandising, new sales techniques and education; *Increased profit contribution through development of manufacturer sponsored programs; *Implemented and managed Box as a corporate communication piece. *Maintained positive business relationships with over 50 vendor partners.

Director of Store Marketing
Sally Beauty DBA CosmoProf Beauty
Benicia, California
*Copy wrote 16-24 page monthly sales catalogue with over 250k in distribution; *Executed in store activities including demos, education and grand-opening events for 137 locations; *Devised education curriculum for store managers through sales meetings and study guides *Implemented promotional and in-line visual standards (planograms) for stores; *Developed monthly incentives that drove sales in focus products.

Director of Merchandising
PUREBEAUTY
Union City, CA
*Increased gross margin from 55% to 61% through aggressive promotional buying and vendor negotiations; *Developed stores from typical beauty supplies to lifestyle focused through sourcing of new categories thereby increasing the average-unit-sale from $48 to $55; *Increased inventory turns through stock management while ensuring sales increases as stores continue to open; *Leadership member of the company that grew from 9 stores to 54 at time of departure with over 32 million in sales
Patty Cadena's Contact Information
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