patrícia de carvalho
customer service representative - csr
About
Professional with experience in the corporate and international area of multinational companies and great communication skills due to customer service positions and Financial Services to private customers. Strong commercial skills and dynamism. Great ability to work in teams and dealing with external and internal customers always aiming to meet their demands efficiently. Experience with SAP and Microsiga systems. Availability to travel and live in other cities and countries. _________________________________________________________________________
brazil
barueri
packaging and containers
sap, sistemas operacionais, planejamento empresarial, microsoft office, business strategy, microsoft word, project management, customer service, brazilian portuguese, consulting, financial markets, customer contact, relacionamento com clientes, lotus notes, intercultural skills
Experience
gerente de qualidade
empresa junior mackenzie consultoria
customer service representative - csr
dowdupont
customer service and project management
geka gmbh
estagià ria de marketing
tech data
customer service da divisà o de fragrà ncias
international flavors & fragrances
* Requests and accompaniments to send samples to customers * Order Management: stock, transfer of products / applications, billing, placing orders, tracking of deliverables, schedules, solutions * Support to Customers Services LATAM regarding new projects and products * Product registration in the SAP system * Production schedule with the plant * Delivery schedule for customers * Implementation of global project for systems integration.
customer service da divisà o de sensores de engenharia
honeywell
* Contact customers and customers services from France, Mexico and the USA regarding deadlines import, arrivals and deliveries of goods * Management on inventory and strategic planning of imports according to customers needs, * Updating customer registration * Contacting customers regarding import schedules, arrival and delivery of goods * Study project on feasibility of separate import of other divisions of the organization * Quarterly reporting on the development and projection of sales
consultora de investimentos
itaú unibanco
* Meeting customers to understand their needs and do recommendations about personal investment planning * Planning strategic actions together with the account managers according with role goals and commercial targets * Managing personal performance measures and adapting strategies * Presentation and training of commercial team about investment products and financial market.
analista de desenvolvimento de novos negócios
bradesco
* Contacting customers, agencies, clients and brokers regarding product information and guidance on rates and lines of credit, closing of orders received from abroad about credit contracts * Dealing with settlement of exchange contracts * Processing statements regarding fees and revenues concerns * Providing customer support and product information.
Education
centro de treinamento aduaneiras
escuela bella vista chile
centro de treinamentos aduaneiras
education
english
aduaneiras training center
logistics
aduaneiras training center
banking
universidade presbiteriana mackenzie
business administration
Key Modules: Sociology, Marketing, Geo-economic Analysis, Product and distribution strategy, Macroeconomics Activities and Societies: Thesis related topics: Marketing mix, Consumer behaviour, Markets strategy
edinburgh napier university
management
Key Modules: Global Marketing, Intercultural Communication, Sustaining Organisational Performance Activities and Societies: Thesis related topics: Globalisation, Intercultural communication, cultural diversity, Human resources management
patrícia de carvalho's Contact Information
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