Patryk Klechowski

In my current role, I specialise in high-end models such as the Range Rover SV and Defender OCTA, working with a demanding clientele that expects an exceptional level of service. My focus is on providing a highly personalised experience, leveraging my in-depth product knowledge to ensure each client receives tailored recommendations and expert guidance. I build lasting relationships through proactive communication and exceptional post-sale support, consistently exceeding sales targets while maintaining the luxury standards that the Land Rover brand represents. I was also recognised at a national level, progressing to the third of four stages in the Sales Executive of the Year competition, placing me among the top sales executives across the country.

As a customer advisor, I possess a unique combination of skills that have allowed me to excel in my role and exceed sales targets. My exceptional customer service and negotiating skills have enabled me to effectively match customers with their ideal vehicles and products and to close high-value deals while exceeding customer expectations. I have a proven ability to build rapport and understand my clients' needs and concerns and find mutually beneficial solutions through effective negotiation. Additionally, I have successfully resolved conflicts and achieved win-win outcomes, showcasing my ability to think creatively and work collaboratively with clients. In terms of administrative tasks, I am highly organized and efficient, with strong attention to detail. I have a proven track record of maintaining accurate records and ensuring the smooth completion of all necessary paperwork. Additionally, I am skilled in the valuation of part exchanges, with the ability to justify valuations for customers while also ensuring that the valuations are favorable for the business. Furthermore, I have a deep understanding of finance and insurance options and am able to present finance quotations to customers, propose them to a finance company, and ensure timely payment. My strong negotiating and communication skills, combined with my financial acumen and customer-focused approach, make me a valuable asset to any organization. In addition to my strong individual skills, I am also a highly effective team player. I understand the importance of collaboration and open communication in achieving shared goals, and am always willing to go above and beyond to support my team members. Whether it's lending a hand with a difficult task, sharing my expertise and knowledge, or simply lending a supportive ear, I am committed to working together with my colleagues to achieve the best possible results for our clients and for the business as a whole.

(Same as the above)

As a shift manager at McDonald's, I was responsible for managing a diverse team of 20 to 30 individuals with varying skills and abilities. My role involved planning ahead to identify the potential strengths and risks of each shift, and prioritizing daily tasks to meet both business needs and law regulations. I was also required to escalate serious risk issues to higher-level managers and to support my business manager in achieving company goals and adhering to company standards. This experience showcases my leadership skills, my ability to manage a team and prioritise tasks effectively, my risk management skills, and my commitment to following company policies and procedures. Additionally, it highlights my ability to work collaboratively with a team to achieve common goals and my experience in a fast-food restaurant's fast-paced, high-pressure environment.

In December 2017, I was responsible for leading a team of up to 14 people in the production area. I demonstrated my leadership skills by successfully managing and coordinating the team to break down two records - the highest sandwich count during lunch and during breakfast. In addition to that, I played a key role in breaking down record hour sales during lunch and hourly sales during breakfast. This accomplishment showcases my ability to drive results, motivate and lead a team, and make efficient use of resources to achieve targets. The experience further highlights my skills in production management and team coordination, as well as my passion for driving success and delivering results

- Business Customer service - Execution of orders - Negotiating with manufacturers - Editing website (PHP) - Managing online shop - Translating catalogues from English into Polish