Patrycja Sirtautas

• Coordinating office activities to ensure smooth operations and compliance with company policies. • Managing office supplies by overseeing inventory and ordering necessary materials. • Scheduling meetings and appointments, organizing and coordinating staff schedules. • Providing administrative support, assisting employees with various tasks, and acting as a central point of contact. • Creating a positive work environment, maintaining organizational effectiveness, and facilitating communication among departments. • Ensured the office ran efficiently and effectively, supporting both employees and management. • Monitor staff attendance and performance, ensuring optimal workforce productivity. • Ensure compliance with company policies, health & safety regulations, and industry standards. • Work closely with sales and logistics teams to support operational efficiency and customer satisfaction. • Use problem-solving and critical thinking skills to anticipate and prevent operational challenges. • Monitor and manage timesheets: send out timesheets, track hours worked, verify accuracy, and follow up with agencies or staff when needed. • Oversee payroll tracking by ensuring accurate recording of staff hours, resolving discrepancies, and submitting relevant data to payroll or HR departments. • Keep accurate records of attendance, overtime, absences, and leave, ensuring compliance with internal policies and external regulations. • Experienced in training, onboarding, and performance management

• Deliver exceptional customer service both face-to-face and over the phone, providing expert assistance in product selection to meet customer needs. • Negotiate with customers and suppliers to resolve issues effectively and ensure satisfaction. • Handle and resolve customer complaints and problems promptly and professionally. • Coordinate and oversee delivery schedules, ensuring timely and accurate shipments. • Supervise warehouse staff, assigning tasks, monitoring performance, and ensuring health and safety standards are met. • Perform a range of warehouse duties, including stock control, inventory checks, and order processing. • Delegate responsibilities effectively to warehouse and support staff to maintain smooth daily operations. • Liaise with employment agencies to book and schedule temporary staff based on workload demands. • Monitor and manage timesheets: send out timesheets, track hours worked, verify accuracy, and follow up with agencies or staff when needed. • Maintain accurate records of staff attendance, absences, and hours for payroll and reporting purposes.

• Collaborated closely with the Transport Department to coordinate efficient vehicle loading and unloading processes. • Received and verified incoming deliveries, ensuring accuracy and shipment documents. • Planned and organized daily workloads, taking responsibility for supervising team performance and achieving key KPI targets. • Operated a range of warehouse equipment, including forklifts and reach truck, in compliance with safety standards. • Conducted stock control activities such as cycle counts, inventory reconciliation, and reporting discrepancies. • Ensured proper storage, labeling, and rotation of stock to support efficient order picking and minimize waste. • Implemented and monitored health & safety procedures to maintain a safe working environment. • Supervised and motivated warehouse staff to maintain high standards of productivity, accuracy, and safety. • Admin activities, including inventory records, scheduling, and compliance documentation.