patrick williamson

chief information officer

About

A passionate, no fuss and personable leader who strives to achieve the best outcomes for his clients, business and people. Focused on whats important and just gets on with the job at hand. Previous roles have encompassed CIO, COO, Project / Program Executive, Delivery Executive Director Project Services, Director Professional Services and Program Director gained in a complex global organisations leading and managing large teams in changing environments with competing priorities.

Country

australia

City

melbourne

Industry

financial services

Skill

project delivery, service delivery, it service management, outsourcing, it strategy, pmo, management, vendor management, it outsourcing, program management, stakeholder management, project portfolio management, business transformation, business process improvement, itil, service management, integration, leadership, solution architecture, global delivery, governance, business analysis, business process, team leadership, business development, project management, information technology, sales, change management, crm, managed services, project planning, account management, infrastructure, consulting, it management, pre sales, strategy, data center, resource management, executive management, incident management, strategic planning, team management, telecommunications, professional services, it operations, solution selling, business operations, disaster recovery

Experience

infrastructure technology enablement business manager

ibm

1998-7 - 2001-1 · 2 yrs 7 mos

Management of the Business Unit focused on computer center construction / relocation and deployment of technology refresh programs from engagement to project delivery

director

deloitte australia

2016-11 - 2017-10 · 1 yr

Director - helping businesses deliver successful projects | Project Risk Assurance | Program support Management | Contract and Vendor Management

senior project executive

ibm

2007-1 - 2009-7 · 2 yrs 7 mos

Executive lead for the Global Technology Services business to secure a significant account within the telecommunications sector $200M US and the subsequent transition and management of the team to deliver the services to the Client..

infrastructure technology sales executive

ibm

2006-1 - 2007-1 · 1 yr 1 mo

Executive Sales Role focused on IBM solutions that incorporate Services, hardware and software brands

business operations executive

ibm

2003-1 - 2006-12 · 4 yrs

The Business Operation Executive has coverage for a wide variety of services to the organisation, such as, IT Systems development, Business controls / compliance, Client Satisfaction, Client billing services, bid management , event management and acts as 2ic to the General Manager.

managed services business executive

ibm

2001-1 - 2003-1 · 2 yrs 1 mo

This role was to develop a Managed Services Practice within IBM. Managed services as a point solution for Clients who want an Out tasked service opposed to an Outsourced solution

chief information officer

sensis

1994-3 - 1998-7 · 4 yrs 5 mos

Pacific Access, a majority owned Telstra business responsible for the Sales and Publication of the Yellow Pages Business Directory Australia Wide. Chief Information Officer responsible for all IT related services to the organisation as part of the executive team reporting to the Managing Director.

director project services

ibm

2010-9 - 2015-2 · 4 yrs 6 mos

Executive leadership of a transformation Program to advance the Delivery organisation to realign more favorably with IBM’s Client and Market demands in conjunction with managing the Delivery team to maintain focus on business outcomes and financial drivers.

services business executive

ibm

2009-7 - 2010-9 · 1 yr 3 mos

Executive role focused on leading the delivery organisation and la transformation program to evolve the delivery capability to realign to the Client / market demands and expectations. This was in conjunction with the Executive management of the delivery team during the transformation to maintain focus on the business outcomes and financial drivers.

chief information officer

australian financial complaints authority

2017-10 - Present · 9 yrs

* Led the successful IT technology merger of 3 organisations creating a single Ombudsman scheme (AFCA). * Created the IT 4-year Strategy, architecture and road map, redesigning the end to end technology landscape to provide Client centricity and Digital capability. * Implementation of the following services: * Migration to Azure Cloud * IT end to end Strategy and road map * ACFA technology and integration strategy * Security Policy / Framework / SIEM * Incident response & management process * Re organised the IT delivery group to align service delivery with the business * Implemented a BI reporting platform * IT Disaster recovery platform and BCP programs.

director - project and program management services

pactera

2015-3 - 2016-10 · 1 yr 8 mos

Director of the P3 Solution and Services business across all aspects of Portfolio, Program, Project Management and PMO as a service, both internally and externally. Introducing and driving innovative tools, methodologies and practices to revolutionise P3 services to the industry. Providing vision, direction and creativity to deliver a superior Client experience and a dynamic delivery environment