patrick steiner

Reported directly to Executive VP and CFO as key member of senior management team at the world's largest corporate credit union; Collaborated daily with COO and VP Product Development on delivery strategy and road-map - Directed strategic planning, program oversight, and project management of full SDLC product development - Organized and drove an enterprise program of 7 projects to design and develop a new consolidated web portal for the organization’s entire suite of customer-facing products - Managed a six-month international vendor selection process to identify and evaluate 20 consulting firms and COTS solutions in the online portal/systems integration arena - Authored RFIs/RFPs and, as primary negotiator, successfully executed numerous contracts (MSAs and SOWs); built strong, collaborative working relationships between on-site staff and offshore teammates in India

Drove development of innovative new products from inception to delivery, including oversight and support of market analysis and opportunity assessment, forecasting, vendor selection and contract negotiations, communications, development of product materials, software, and integration, testing, training, external marketing, product launch, and transition to ongoing support - Designed and created new business intelligence tools and product development methodologies that became enterprise standards modeled by other divisions - Helped architect and assemble a new strategic business vertical that became a key revenue generator and the fastest growing division at the organization - Led process improvements to streamline operations, resulting in increased productivity, improved service quality, faster turnaround times, and better operational process efficiency - Became the 1st commercial bank in the U.S. to launch a smart business credit card with an embedded EMV-chip for enhanced security and global acceptance