patrick ren
mobility and technician supervisor
About
Mobility and Tech Supervisor at Staples
united states
santa monica
retail
it operations, computer repair, sales management, sales
Experience
mobility and technician supervisor
staples
* 1. Selling EasyTech services and Extended Service Plans. * 2. Perform a variety of technical support services for customers, including: diagnosing and repairing computer hardware and software issues, installing new programs, new computer set-up, preliminary user training, responding to customers' technical questions, and replacing smart-phone screens. * 3. Managing EasyTech associates to ensure all members of the team are performing to the best of their abilities, following correct procedures for handling repairs, and providing excellent customer service. * 3. Training new EasyTech associates on how to sell our products and services. * 4. Coaching existing EasyTech associates to drive sales. * 5. Working closely with Operations Manager to ensure department is consistently blocked and true to planogram.
Education
santa monica college
psychology
Activities and Societies: Phi Theta Kappa
patrick ren's Contact Information
Phone
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