patrick dollar

* Processed University Archives collections and created finding aids in ArchivesSpace and Archivists’ Toolkit * Provided reference support, including monitoring the reference desk and reading room, providing patrons with materials, and answering online reference questions * Created metadata for photograph collections * Coordination of archiving Duke University websites through Archive-It

* Crafting public relations materials for the University Libraries, including news blog posts, fliers, announcements, publicity photographs, and calendar events * Creating and implementing an internal CONTENTdm project to manage the Communications Office’s publicity photographs, including metadata creation and image uploading * Worked closely with the digital libraries specialist and director of library communications to establish the best practices for the internal CONTENTdm project * Crafted and processed a questionnaire to gather statistics on attendance to library events

* Processed Historic Postcard Collections including organizing, assigning UA numbers, and creating a finding aid in Archon * Processed the International Double Reed Society Collection (148.4 linear feet), including organizing, labeling and creating a finding aid in Archon * Processed Historic Photograph Collection, including researching history of the photographs, assigning UA numbers, and general preservation * Created an online exhibit tracking the evolution of UNCG’s Jackson Library * Crafted a blog post as part of the archives’ outreach to a wider audience, “A Student’s Perspective: Behind the Stacks in Manuscripts and Archives"

* Reprocessed oral history collections, including drafting abstracts, proofreading transcripts and organizing digital interviews * Organized archival material, created spreadsheets workflow charts

* Managed a variety of tasks in the operation of Space Mountain in the Magic Kingdom * Worked in a customer service oriented environment * Entrusted with multiple customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy guests, including guest complaints * Developed interpersonal skills in dealing with guests and cast members, which improved guests’ experiences and created a more positive work atmosphere * Due to dedicated service, received seasonal employment status in 2009

* Processing Congressman J. Howard Coble’s papers including organizing, labeling and creating a finding aid in Archon. * Including researching history Howard Coble and congressional issues, assigning series numbers, general preservation, and item-level processing of materials.