patricia nelson

coordinator 2

About

Self-motivated, performance-driven Customer Service Professional with Administrative and accounting background. Initiative Taker, able to multi task with dedication to finishing all projects started proficiently and accurately with little or no supervision, quick study with a strong work ethics and exceptional time management skills, a true team leader who is calm under pressure and adept at problem solving and outstanding interpersonal and communication skills. Manually keyed over 200 death certificates for bankruptcy court and entered average 90 bankruptcy petitions daily. Other duties performed: * Accounts Payable * Accounts Receivable * Cost Accounting * Billing Supervisor

Country

united states

City

norcross

Industry

telecommunications

Skill

leadership, auditing, disposal, office equipment, deals, sales order processing, cisco technologies, salesforce.com, gas, broadband, voip, ms excel, sales, refining, resources, networking, forecasting, customer satisfaction, spreadsheets, telecommunications, microsoft office/excel/word/power point, communication, reviews, government, vendor management, ip, team leadership, network integration, calender, video services, cisco, software, service contract, operations, outlook, change orders, renovation, ethernet, reconciliation, microsoft office, billing, siebel communications, managed services, email, credit, training, data analyst, paperwork, fundamentals, service orders, customer service, invoicing, oneview, gateway, management, scheduling, analytical skills, general ledger, data integrity, wireless, contractors, accounts payable, medium business, call centers, accounts receivable, fmla, presentations, analysis, metrics, billing systems, workbench, siebel, keys

Experience

coordinator 2

comcast

2014-1 - Present · 12 yrs 9 mos

Responsible for the administration and coordination of Business Class customer orders from order submission through installation. Works with moderate supervision /guidance. Ensure contracts meet all submission criteria and compliance requirements and approval or reject contracts as appropriate. Review contract and validate services with customers for accuracy. Proactively identify opportunities for improvement in process and procedures for solutions. Supports multi-location customers with multiple services.

analyst technician cust svc

verizon business

2006-12 - 2012-6 · 5 yrs 7 mos

administrator support and senior operations clerk

at&t

1991-9 - 2004-12 · 13 yrs 4 mos

audit assistant

tenneco oil

1981-12 - 1989-5 · 7 yrs 6 mos

* Audit Assistant, Internal Audit Department * in charge of 32 plus major bank account reconciliation. * Analyzed subsidiary companies bank reconciliation for accuracy and compliance. * Prepared monthly misappropriation of asset report * Organized bank reconciliation function by devising computer generated spreadsheet utilizing Lotus 1-2-3 * Verified and prepared general ledger entries.