PaTricia McDonald

Responsibilities/The Impact • Develop effective sales strategies, leads and appointments with potential customers • Provide an industry leading customer sales experience from initial contact through installation and after the customer's system is turned on • Conduct sales presentations for potential customers and evaluate customers’ knowledge and needs, building productive long lasting relationships • Handle the pipeline of activity from prospect to install by following up with all leads and consultations • Accurately disposition and report on outcomes via our Customer Relationship Management (CRM) tool

Managing the training LMS strategy and execution for So California Inland Empire Big Box retailers (Best Buy, Staples, Office Depots, Costco, Walmart and Target) management and associates. Hybrid both remote and in field trainings to collaborate with all levels of stores. . Organized, prioritized, and aligned the Best Buy, Staples and Office Depot teams with Epson initiatives Key Performance Indicators with store and Epson's goals obtained 100% bonus for building teams knowledge through the Covid pandemic. Collaborate with Big Box Retailers marketing and training opportunities for the retail teams leverage to drive and improve sales associates knowledge. Utilized and trained associates on Epson Edge to maximize knowledge with rewards. Coordinate and execute tradeshows, tabletops, and other LMS training events for Epson.

PTBMD is a multi-national, multi faceted entrepreneurial experience that acquires investment capital and markets for various partner companies in the communication, data processing and high tech fields.

Field operations manager of Brand Advocates for various programs ( iRobot, fb Portal, TCL, Lg, fitbit and DaLongi coffee) in the Best Buy, Target, Bed Bath & Beyond retailers across the North West United States. We became the number one team in the West with the top selling advocates. Our team was known for early Saturday Rally calls, email and text reminders with chats that kept us all motivated and successful. Created "A day in the life" of my team of advocates, Rally calls to motivate, educate. Most importantly have fun. Great Day was had by all!

As a Regional Manager of the West coast my team delivered the results of key performance indicators and expectations to achieve clients specified sales goals. The West coast region achieved the number one in sales lift for LG home electronics execution and revenue of 1.7 million Oled sales in Best Buy as an example. During my time with (Creative Channel Services) BDS Mktg. I had the opportunity to work on many different clients projects. interact with team members across the nation, and drive motivation, sales, and accountability within each client. The amazing programs I have had the opportunity to be a part of include: Fb Portal, fb AVR (Meta), AI, TCL, Kindle Fire, TracFone, Nest, ADT, Fit bit, Qualcomm, iRobot,, Cannon, LG Home Appliance and LG Home Electronics. Some of these programs began as a brand ambassador. The Big Box Clients include Best buy, Bed Bath and Beyond, Costco, Lowes, Walmart, Home Depot and Target.

The recruitment and retention of retail event specialist through training and development of the field operations team. Hiring, training, event specialist for the weekly store events. Responsible for the scheduling of demonstration events within my district through flawless execution utilizing cognistix (Jet) system and effective results management of the part-time event specialists in my assigned district. I achieved and regularly reported against client mandated objectives. I developed and maintained client specific relationships.

I strategically built alliances of Investors groups to bring the company to their essential “Trusted Advisors”. I worked closely with the Technology and Business leaders on the business-technology relations function. I brought the investors of Maverick Angels and Gramercy for the patent of Trakloc innovations. 5 million invested for the projects.

We achieved the Leader of the A-Team using the program management tools. Co-Team leader with the project manager involving every aspect of in-store merchandising changes of more that 300 stores in Texas, Utah and Chicago from acquired “mom n pops” to 7-eleven corporate owned stores.

As a Account Executive I teamed with network engineering to realign strategic customers with the landline/wireless projects. I was a Business channel lead trainer of the retail company stores for integration of U-Verse products at the launch of IPhones. I planned, organized, developed, executed strategic tactical “Best in the Business plans” for small to medium business from the retail corporate stores. Achieved accelerators and 100% quotas.

I acquired accounts for Structured cabling, Fiber Optics, CCTV, WiFi Indoor Outdoor,Toshiba VOIP business phone systems.. I contributed the Sales/Estimator to acquire accounts for infrastructure cabling C-7 contracts for the Technology computer labs of the Universities throughout California. Awarded 2 million in contracts.

Certificate "Train the Trainer" Sprint PCS / Nextel Motorola Road Map, certified ATT Mobility IP, certified Toshiba Phone systems, certified Shortel phone systems, certified

Certificate: Project Management