Patricia D.

Retail Learning Senior Manager - Learning Partner & Digital Instructional Design Lead @ Louis Vuitton

About

Strategic Retail Learning Leader with 15+ years of experience in instructional design, learning strategy, and digital transformation within international and luxury retail environments. As the Digital Learning Lead within Louis Vuitton’s Retail Academy, I design and deploy blended learning programs, mobile learning, and onboarding experiences at scale. Proven expertise in learning ecosystem architecture, neuro-pedagogy, and cross-functional collaboration. My work bridges the science of learning with the art of luxury retail, blending neuroscience, operational relevance, and immersive storytelling to drive behavioural and excellence transformation. Key credentials & distinctions: • Digital Learning Excellence Awards 2022 Finalist • Certified in Instructional & Training Engineering GRETA / CAFOC Paris (2018) • Certified Digital Learning Manager Learn Assembly (2018 & 2020) • MBA in Luxury Management & Marketing ISC Paris (2016) • Former Microelectronics Engineer, 10 years in tech industry

Country

France

City

St.-Ouen

Industry

Luxury Goods & Jewelry

Skill

Blended Learning Program Design, Instructional Design (Digital & In-Person), Learning Ecosystem Architecture, Neuro-Pedagogy & Adult Learning, Technical Liaison with Strategic Partners, Synopsys Tool Integration, CAD Tool Evaluation & Deployment, QA Test Procedure Improvement, Front-End Design Methodologies, Analog & RF Simulation Flows, CMOS / BiCMOS / RF Technology Support, Design Kit Development & Validation, CAD Tool Integration (Synopsys), Customer CAD Support, Technical Training Design, Instructional Material Writing, Live-Class Facilitation (International), Global Customer Support, Technical Troubleshooting, Root Cause Analysis (8D Methodology)

Experience

Retail Learning Senior Manager - Learning Partner & Digital Instructional Design Lead

Louis Vuitton

2022-6 - Present · 4 yrs 4 mos

Senior Learning Architect within Louis Vuitton’s Retail Academy, in charge of the design and deployment of global 360° blended learning ecosystems. Focused on instructional design excellence, digital learning innovation, and impact-driven learning strategies. Scope: 15,000+ Client Advisors across all markets WW. Programs: Delivered in 10 languages, deployed in 100% of Louis Vuitton stores Impact: 9.4/10 average satisfaction score, +15% increase in traffic on the Digital Louis Vuitton Learning App Leadership: Coordination of 2 Retail Learning Managers, 2 storyline developers and 3 agency partners

Senior Training Program & Instructional Design Manager

Pickup

2019-5 - 2022-7 · 3 yrs 3 mos

Saint Ouen

Leader in blended learning strategy, driving Pickup’s business transformation across both French and international units. Focus on pedagogical innovation, digital integration, and learner engagement. • Finalist – Digital Learning Awards 2022, category “Innovation & Engagement”.

Retail Training Project Manager – Client Experience & In-Store Field Trainer

Galeries Lafayette

2017-6 - 2019-5 · 2 yrs

Paris

Client Experience Trainer & Digital Transformation Manager for the Grand Magasins division, overseeing blended training programs across the North-West, Île-de-France, and Eastern regions.

Digital Learning Project Manager – Skincare & Makeup

Groupe Clarins

2016-6 - 2017-2 · 9 mos

Région de Paris, France

Owner of digital product training content, responsible for the end-to-end creation and deployment of e-learning modules for Beauty Advisors in France and globally (Skincare & Makeup categories).

Customer Training & Support Engineer

STMicroelectronics

2011-1 - 2015-6 · 4 yrs 6 mos

Crolles, France

Global Training & Support Function within STM’s technical ecosystem, combining customer enablement, product education, and advanced troubleshooting to ensure performance and adoption of design tools worldwide.

Microelectronics & Technical Project Engineer – IBM Partnership

STMicroelectronics

2005-3 - 2010-12 · 5 yrs 10 mos

Crolles, Auvergne-Rhône-Alpes, France

Cross-functional role combining project management, front-end modeling, CAD integration, and international technical interface, notably with IBM and key EDA partners.

Mission – Front-End Technical Interface Engineer

IBM

2008-1 - 2008-12 · 1 yr

Burlington, Vermont, États-Unis

Education

ISC Paris

Management et Marketing des Industries du Luxe

2015 - 2016 · 1 yr

The objectives of the MBA : - To train participants to the different issues and codes of the luxury sectors - To understand the economic and strategic key points of the various luxury sectors - To acquire specific management tools and to understand marketing specificities - To allow participants to meet professionals from prestigious companies - To know the main business sector « In a globalized world, the luxury companies are looking for managers capable of dealing with the complexity of their markets. In response to this requirement, this generalist luxury MBA combines a theoretical and a practical one. It trains its participants to issues, codes and to the various sectors of the luxury industry .» Christophe RIOUX ISC Paris Luxury MBA Responsible