C. Patricia A.

• Spearheaded full life cycle recruiting for diverse faculty positions across multiple disciplines at Strayer University. • Collaborated with academic leaders to identify talent needs in areas such as Leadership, Healthcare, LPN, Operations, Finance, Economics, Human Resources, Information Technology, Strategy, VP/AVP/Director roles, Course Leads, Writing Coaches, Admission Officers, and Student Advisors. • Enhanced recruitment strategies, resulting in a 30% reduction in time-to-fill for critical faculty roles. • Developed strong relationships with candidates, ensuring a positive hiring experience and high retention rates.

Strategic Education - The Jack Welch Management Institute/Strayer University •Helped drive The Jack Welch Management Institute (JWMI) to its fourth consecutive appearance on The Princeton Review’s Top 25 Online MBA programs (#16), and the Top 10 North American Online MBA programs by CEO Magazine (#2). • Managed and planed yearly and quarterly faculty retreats, which included site selection, contract negotiation, scheduling, meal planning and selection and On-site staff coordination. • Responsible for full life-cycle recruiting for Faculty, Course Leads, Writing Coaches, Admission Officers, Student Advisors, including the credentialing process for specialized programs. • Responsible for the faculty’s employee life cycle including promotions, overseeing the off-boarding, and exit interviews of faculty. • Worked with business leaders to help customize measurements that assisted in the development of the workforce and its performance. • Created and oversaw a team of 3 and became the main POC for over 70 faculty member’s general inquiries. • My team was responsible for monitoring new hire faculty training, tracked and analyzed new hire talent metrics, observing faculty in the classroom to make recommendations to leadership of new hire faculty continued employment. • Worked with compensation dept. and business leaders to create and standardize job descriptions so to differentiate the high standard of the JWMI brand from the parent university.

Strategic Education - The Jack Welch Management Institute/Strayer University Responsible for full life-cycle recruiting • Identified proactive and creative strategies for candidate recruitment, leveraging the ATS system, social media, and other recruiting resources to identify qualified candidates. • Maintains strong pipeline of qualified candidates and cultivates strong network • Created aides around development and execution of JWMI recruitment • Teamed with the corporate HR department to share ideas, as well as improve and streamline the recruitment and employee life cycle through Workday. • Proposed a new HR service and organization model to CHRO that was eventually accepted by new Dept head.

Managed all employee benefits for 1000 employees

Responsible for full life-cycle recruiting for 27 branches and corporate using Ultipro

Full life-cycle recruiting for Financial and non-management positions using Taleo as the ATS.

• Purchased indirect retail loan from assigned dealers, following the Bank's underwriting policies and procedures to ensure quality • Co-approved and recommend to higher level lenders those requests beyond the authority levels established for the position • Developed and establish relationships with dealerships • Negotiated and reviewed contracts • Strategized campaigns for growth and volume for personal regions • Analyzed information on customers application to determine an approval/decline • Investigated/research/verify information provided using different tools

• Coordinated events, meetings, training sessions and addressed changes within department • Evaluated and conducted performance evaluations and provided guidance and problem resolution, scheduled and tracked employees time and leave • Reviewed and recommend procedures, organized work flow, and prioritized and delegated assignments • Trained and guided new employees on systems, policies and procedures, and monitored yearly goals • Supported and produced daily reports for management and Senior Vice President • Formulated and implemented new ideas, improving work flow and completion of daily assignments • Communicated effectively with employees, establishing department goals and guidelines • Managed dialer, set up daily campaigns, developed and structured SQL-statements • Strategized daily campaigns to meet certain production needs • Monitored and recorded daily production stats for management • Conducted dialer training for the collections department

• Provided administrative support to Assistant Vice President ensuring smooth operations for executive financial manager • Assisted manager and supervisors to retrieve information • Provided excellent customer service in person and via phone • Ordered office supplies and conducted inventory, logged and tracked invoices, performed data entry, and maintained monthly charge off files • Implemented work flow procedures for new employees • Generated letters and memos, developed, processed and distributed reports, processed legal documents, and handled money transactions • Interviewed and screened potential candidates for department openings

• Transmitted credit bureau reports, distributed daily reports, prepared letters, sorted mail, transmitted faxes, processed daily payments, and screened telephone calls • Answered telephones for VP of Operations • Greeted clients and helped with payment processing and research