patricia krind

* Checking patients in and out of their clinic appointments * Verifying insurance benefits and eligibility, and obtaining prior authorizations * Collection of any payment due posted on Super-bills * accorded to proper billing of physician office visit * Collecting co-pays, co-insurance and account balances * Schedules, re-schedules patient’s office appointments, follow-up appointments * Schedule of patient’s C-section, and all other GYN surgical * procedures * Answer all incoming calls and documents messages and * routes to appropriate clinical staff

* Checked in all existing patients and completed verification of demographics and insurance. Also ensured accuracy of data entered for new patients. * Checked out all patients and scheduled follow-up appointments * Managed scheduling of Cerclage in Surgnet for high risk patients * Collected all applicable co-payments and balances due * Verified and updated all patients laboratory results expeditiously * Ensured all information was available prior to patient's visits. * Prepared charts several days in advance

* Provided administrative services for Professional staff of 9 physicians and fellows * Provided personal and administrative duties for physicians in the main and satellite offices * Maintained medical billing for commercial & Medicaid insurance * Managed scheduling and organization of all patients appointments included ADHD, Neonatal and Adoption clinic's * Maintained the incoming line scheduling new patient and follow-up appointments and patient database * Maintained prescription line for medication renewals * Transcribed medical evaluation and correspondence for patients

* Provided administrative and secretarial support to the Director, Administrator and Divisional Staff * Typed and transcribed a variety of documents including protocols, manuscripts, grant applications, reports, purchase requisitions and special projects * Maintained and scheduled all patients appointments for the division * Filed all confidential medical notes and labs results * Updated and managed data for current patients and new referrals * Organized On-Call schedule for the Fellows in the department * Managed records, lab results and scheduling for new fellowship for applicants

* Worked on various application on EPIC system. * Verified insurance coverage’s, benefits collection using various website and real-time response. * Verified CPT codes with requesting physician orders. * Worked from various work queues updating patient’s accounts with important notations. * Obtained and verify pre-cert, authorizations, and referrals validity dates are still eligible for necessary appointments.

* Responsible for prepping, scanning, barcoding, indexing and verifying hard copy medical records using the department scanning equipment. * Extensive proofreading and attention to detail needed after scanning is complete to proof accuracy of scanning. * Maintain quality control verification for electronic medical records. * Demographic Data Entry

* Pre-registered and verified patients benefits for outpatient radiology and surgery departments. * Ensured and verified all demographics, insurance and other financial information into the hospital STAR system * Collected patients co-payments and deductibles in Express Bill Pay system

* Maintained and scheduled all surgeries for four Oral & Maxillofacial surgeons * Maintained and scheduled all MRI, CT scan, and other radiology appointments * Scheduled all patients History/Physicals, Pre-Admitting and follow-up appointments * Worked closely with the Chief of Oral and Maxillofacial and office manger completing other tasks in a timely manner * Managed all internships, externships and residents programs * Maintained credentialing paperwork for physicians * Answered all incoming calls

* Schedule all procedures MRI, CT, X-ray and similar procedures related to Radiology. * Responsible for inquiring precertification and authorizations for corresponding CPT codes. * Handle general patient registration, referrals and verification and benefits with various insurances using online websites and live representatives. * Index all patients correspondence and doctor orders daily in Clinic Tracker. * Manage all demographics, insurance changes on patient accounts. * Handle of all Adjustments Medicaid accounts and posting of payments. * Research of denial of payments for various insurances.

* Obtain insurance information verification benefits for new and establish patients online and by telephone. * Obtain initial prior authorization and benefits for home sleep study. * Resolves any issues with insurance coverage for patient visit and obtain referral or authorizations from patient’s primary care physician or online. * Work in partnership with billing department regarding unpaid claims and denials of claims. * Enter patient demographic information with explanation of insurance benefits needed for billing process. * Responsible for covering check out desk and scheduling CT, MRI and follow up appointments

Dean list for three session and graduated with 3.38 GPA Activities and Societies: United Methodist Women

Graduated July 2014 Activities and Societies: AHIMA