patricia dsouza

* To regularize the sales function for the company * To ensure the reportees achieve their sales target * To increase the direct client base for the region

* Business development and Strategic Planning * Managing and developing relationships with media agency and clients * High degree of customer service to ensure account growth * Maintain a high standards of communication * Negotiations with land lords for installation of ATM machine. * Achievements: * Best Employee in sales and marketing for the year 2009-2010 * Successfully achieved setting up of 350 ATM facilities for Banks in the UAE

* Making contact with potential customers and building good relations * Market research method and developing new business * Developing marketing strategies along with planning and tactics * To understand the market and create more effective advertising. * To absorb creative advertising strategies and ideas. * Achievements: * DMCC Trade Guide- Topper * Successfully completed the Emirates Business Pages Project * Promoted to a Senior Advertisement Consultant

* Making sales calls, coordinating the ad sales effort * Contact, consult and coordinate with clientele on a daily basis. * Execute orders and limit cancellations. * Prepare weekly and monthly reporting on support activities, defect resolution tracking, and other customer support-related activities

* Answering incoming calls while ensuring a high level of customer service and maximizing productivity with minimum downtime. * Make outgoing calls to follow up on overdue account holders and offer solutions * Quickly and accurately identify and assess individual needs and take appropriate action to satisfy those needs, solve problems systematically, use sound business judgment, and follow through on commitments. * Prepare and update the relevant information in the database

* Team Management * Data Collection * Admin Support * Rostering