Patricia Concepcion

• Lead and oversee day-to-day operations, ensuring seamless coordination and execution of tasks across departments. • Develop and implement strategies to optimize operational processes, enhance efficiency, and reduce costs. • Manage and allocate resources to meet business goals, analyzing KPIs to identify areas for improvement. • Implement ERP systems, inventory tracking, forecasting, and trend analysis. • Achieved ISO 22716 and ISO 9001 certification; launched business operations on Amazon and Walmart. • Train, coach, and support staff to promote performance, cross-functional collaboration, and continuous improvement. • Conduct regular team meetings and one-on-one check-ins to ensure alignment on goals, resolve issues, and maintain morale.

• Travel project experience: Environmental, Safety, Quality Control, and Production. • Proficient in cement and materials of construction manufacturing and properties. • Schedule development, work order monitoring, tailgate meetings, corporate reports, leadership, management, organization, planning, problem solving. • Extensive safety training and safety practices. • Oversee and manage the Alternative Fuels department: supply, inventory, and kiln fuel consumption. • Extensive experience in Microsoft apps (Excel, Power Automate, Power BI, etc.) and automation, data analytics. • Director of digital programs (Parsable), plant level.

o Conduct biweekly experiments in the Separations and Mass Transfer Operations Laboratory. o Aid and educate students on experiments, modules, lab reports, laboratory equipment, and safety. o Aid and assist instructor in managing and creating educational experiments. o Ensure a safe working and learning environment for students.

• Managed and grew the foster care program by onboarding, training, and supporting 100+ foster families. • Developed SOPs for animal intake, foster placements, and medical tracking. • Delivered coaching and feedback to foster volunteers, improving retention and animal outcomes. • Performed clinical duties including vaccinations, surgical scheduling, and triage. • Partnered with veterinary staff and external clinics to coordinate medical care. • Led inventory tracking and supported shelter operations during high-volume periods.

o Tutor high school and upper-level mathematics courses including Geometry, Algebra II, and Calculus for Math Honor Society. o Coach students for Math Honor Society National and State Competitions. o Tutor International Baccalaureate Chemistry.