pat martin

customer service manager

About

Highly Experienced and Operations Professional with a Detailed and Comprehensive background in , Pipeline Management, Customer services, Warehouse/ Inventory Management,Fleet Management , Life and Business Coaching / Administration in the Security Sector. Keen Commercial focus with Strong Business Acumen and a constant focus on Delivering Sustainable Results. Effective Team Leader with a Proven Track Record of Successful Coaching Staff and People Development. Exceptionally Reliable with a Record of Achievement in Process Improvement and Automation.

Country

ireland

City

ireland

Industry

security and investigations

Skill

operations management, inventory management, negotiation, fleet management, purchasing, security, pipeline management, nlp practitioner, vendor management, office administration, team building, budgets, customer service management, key performance indicators, telecommunications, logistics, team leadership, business process improvement, budget monitoring, strategy, teamwork, time management, troubleshooting, underwriting, inventory control, warehousing, continuous improvement, logistics management, forecasting, materials management, life coaching, property management, management, process improvement, coaching

Experience

field driver

sterling couriers

1993-1 - 1994-1 · 1 yr 1 mo

Courier field delivery ; focused on the entertainment industry in Los Angeles.

manager

la dolce

1990-1 - 1992-1 · 2 yrs 1 mo

Full control / day to day management of coffee shop. Dealt with and negotiated with suppliers : managed all inventory stock.

assistant fire facultative underwriter

munich re (group)

1988-1 - 1989-1 · 1 yr 1 mo

* Munich Re Group are one of the largest reinsurance company in the world. Assisted the Senior Property Underwriter * Supervised performance of admin team * prepared weekly reports for management: premiums, claims and accounts.

assistant underwriter

dublin international reinsurance

1978-1 - 1987-1 · 9 yrs 1 mo

Complied weekly reports for Management team / Managed day to day administration of the property underwriting department.

operations administration and stores manager

phonewatch

1995-1 - 2014-1 · 19 yrs 1 mo

Phonewatch is Ireland's leading intruder alarm company, providing security solutions for domestic and commercial customers. ( Part of Sector Alarm group ) My role was to manage, lead and support installation and logistics team ; included nationwide Installation / Service visits and Management of all inventory

customer service manager

homesecure

2015-1 - Present · 11 yrs 9 mos

homesecure are Ireland's Fastest Growing Home Alarm and Monitoring Company. homesecure is 100% Irish owned and managed, we aim to provide a friendly, high quality, completely reliable security service. We want our clients to have guaranteed peace of mind, confident in the knowledge that their homes and families are properly protected from intrusion and burglary. homesecure have been in the security business for over a decade, specialising in supplying and installing alarms and systems. We have expert field staff throughout the country and provide a full back-up service including maintenance and repairs. We sell and work only with top quality modern systems and equipment from top manufacturers, fully certified to the relevant standards.