pat cole

operations manager at telecommunications america services, inc

About

I have applied my skills to manage projects, networks, and people to successfully achieve company and customer goals. I work closely with customers to maintain relationships, to drive business models, and to improve processes within our private network. We offer software solutions, bundled applications and intelligent manpower to assist our customer in reaching their short and long term goals. My goal is not have the customer waiting on me.

Country

united states

City

austin

Industry

information technology and services

Skill

telecommunications, project management, gis, integration, process improvement, customer service, project planning, databases, leadership, telephony, vendor management, voip, microsoft office, sql, requirements analysis, solution selling, geographic information systems, database administration, strategy, networking, voice over ip, enterprise gis, spatial data management, management, wireless technologies

Experience

gis associate and support

telecom america services, inc.

2000-4 - 2006-8 · 6 yrs 5 mos

* Develop relationships with clients to determine data requirements and needs. Liaison between management and design teams to lead production and develop qaqc procedures. Identify and manage data standards for quality assurance methods while meeting deadlines on concurrent projects for national clients. *  Manage design teams. Act as facilitator between management, customer and design teams.. *  Increased organization with standardization of timesheets, recorded metrics, and weekly reports. *  Conduct weekly team meetings to maximize communication between staff, management and customers. *  Identify triggers to problematical data to manage solutions while implementing new practices or procedures. *  Specialize in quality assurance and quality control of spatial data for national clients.

osp lineworker

centurytel

1990-9 - 1997-8 · 7 yrs

Aerial construction of utility service, line placement and subscriber service connection utilizing RUS/OSP standards, placement of copper plant, placement of fiber optic cable trunk lines utilizing cable lashing, general hand tools, and personal pole climbing equipment. Daily interaction with public sector, while maintaining a professional appearance and staying on task. Buried construction of utility services include locating foreign utilities, placement of telephone lines with regard to right of way and existing facilities, utilizing road boring, cable plowing, and backhoe equipment operations to complete tasks, work order interpretation, understanding of RUS/OSP codes and standards. Daily interaction with public sector, while maintaining a professional appearance and staying on task.