Pascal Fillion
IT Support manager / System administrator @ Ocean / Océan
About
Network and Systems Administrator specialized in managing complex IT environments, including VMware virtualization, Commvault and Veeam backup solutions, as well as on-premises and hybrid services such as Active Directory, Azure AD, Exchange Online, Microsoft 365, and Teams Telephony. I lead the migration of IT systems to new technologies and ensure the analysis and implementation of cybersecurity best practices to guarantee infrastructure reliability and reduce risk. Committed to continuous improvement, I focus on optimizing IT processes, automating critical tasks, and modernizing infrastructure to support business needs and strengthen operational resilience.
Canada
Matane
Information Technology & Services
Project Management, Network Security, Information Technology, English, ConnectWise, Feuille de route de produit, Gestion budgétaire, Inventaire, Gestion des utilisateurs, Root Cause Problem Solving, Problem Solving, Oral Communication, Network Engineering, Virtual Private Network (VPN), VMWare ESXi, Point of Sale (POS) Systems, Operating Systems, Fiber Optics, Microsoft Exchange, Office 365
Experience
IT Support manager / System administrator
Ocean / Océan
Québec, Quebec, Canada
IT Support Team Manager – Supervise and mentor the support team, improve service processes, implement ticket tracking tools, and contribute to IT support modernization initiatives. Network and Systems Administrator – Manage on-premises and hybrid environments: Active Directory, Azure AD, Exchange Online, Microsoft 365, Teams Telephony. Administer and optimize VMware virtualization and Commvault/Veeam backup solutions. Lead migrations to new technologies and implement cybersecurity best practices (CIS, KPMG). Oversee budgeting and governance of Microsoft 365 licenses (CSP, O365, E5). Optimize and automate IT processes to improve efficiency and reduce operational risks.
TI manager
Groupe Maritime Verreault (Group Ocean)
108 rue du Collège, Les Méchins
IT Manager and Software Integrator for all solutions used by the company. Process Optimization Analyst, evaluating and improving workflows that require IT or electronic solutions. Network and Infrastructure Manager, responsible for maintaining and evolving the company’s IT infrastructure.
Technicien Informatique, Intégrateur système POS
STR Electronics
La Matanie Regional County Municipality, Quebec, Canada
Intégrateur des solution POS MaitreD (Formation et programmation), Technicien senior POS, Technicien en réseautique,
Information Technology Technical Specialist
Papeterie Bloc-Notes
Matane, Quebec, Canada
Spécialiste conseil et intégrateur de système POS (Posera MaitreD). Spécialiste en intégration réseau pour entreprise. Spécialiste en support informatique aux entreprise (Environnement Windows).
Education
Cégep de Matane
Informatique, réseautique, programmation
Pascal Fillion's Contact Information
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