Parth Gupta

Guardian Industries UK & Ireland: Directed comprehensive Quality Management operations for the UK & Ireland, spearheading end-to-end quality strategy, optimizing customer claim resolution, and providing critical commercial guidance to drive regional performance and mitigate risk.

Role: Led comprehensive market research to assess Datavant’s product-market fit within the UK & Europe healthcare landscape. Below are the key deliverables, • Market Landscape Map: Developed a detailed visual representation of the UK health data ecosystem, highlighting key players, data flows, and opportunities for improvement. • Ideal Customer Profiles: Identified and profiled potential clients within the UK and Europe healthcare system. • Targeted Sales Pipeline: Initiated outreach and built a sales pipeline for high-potential leads, tailoring Datavant's value proposition to address specific client needs. • Innovation Proposal: Developed a strategic proposal outlining how Datavant's technology could further improve patient care and address key challenges within the UK healthcare system.

• 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗧𝗵𝗶𝗻𝗸𝗶𝗻𝗴: Successfully completed a rigorous MBA program, developing advanced skills in leadership, strategic analysis, and decision-making within a global context • 𝗖𝗿𝗼𝘀𝘀-𝗖𝘂𝗹𝘁𝘂𝗿𝗮𝗹 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Collaborated effectively with a diverse cohort of talented individuals from over 19 countries, fostering strong teamwork and communication skills in an international setting • 𝗚𝗹𝗼𝗯𝗮𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗰𝘂𝗺𝗲𝗻: Gained in-depth knowledge of international business practices, including finance, marketing, sales, and operations, with a focus on sustainable business practices • 𝗥𝗲𝗮𝗹-𝗪𝗼𝗿𝗹𝗱 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Applied theoretical knowledge to real-world business challenges through case studies, simulations, and consulting projects, and internship, enhancing practical problem-solving abilities • 𝗘𝘅𝗽𝗮𝗻𝗱𝗲𝗱 𝗡𝗲𝘁𝘄𝗼𝗿𝗸: Built a valuable professional network with fellow students, faculty, and industry leaders, opening doors to future global career opportunities

SARACA Solutions Pvt Ltd, INDIA (Consulting – Healthcare) Client: Stryker Global Technology Center (Medical devices and technology) • Managed Customer concerns through direct engagement and encouraged positive customer relations. • Drive continuous product and process quality improvements. Complaints closure Risk assessment, 8D Problem solving, Root cause analysis, Non-conformities, and Corrective Action Preventive Action investigations, Gemba and Kaizen • Reduced complaint processing time from 38 to 10 business days with a closure efficiency of 96% • Proficiently managed Techstreet™ Global claim system, to ensure efficient and thorough complaint resolution processes Global - Quality System Support (ISO 13483 QMS for Medical Device) • Project Voyager: Directed a team of six members to successfully migrate Global Quality Management System (QMS) during acquisition. Streamlined processes and achieved enhanced efficiency. • Executed systems deployment by overseeing the management of Global QMS software such as MasterControlTM, UL- Learning Management System, and Windchill® PLM.

• Conducted market research in the healthcare sector in Asia Pacific to secure new quality consultancy clients • Developed targeted business strategies to attract clients in healthcare industry • Built strong relationships with key stakeholders to generate new business leads • Collaborated with cross-functional teams to deliver tailored consulting solutions

Guardian Industries INDIA: Customer Quality -- (Customer Relationship Management) • Possess a strong technical understanding of building product specifications, manufacturing processes, and quality standards (being an ISO 9001 QMS Lead Auditor), enabling effective communication of product value and differentiation • Collaboration: Worked closely with regional offices in the US, EMEIA & Europe regions, ensuring clear and regular communication on quality-related matters • Collaborated with project teams during new product development, to ensure customer voices are integrated • Continuous Improvement: Authored technical documentation and delivered training on quality processes. Championed continuous improvement initiatives to reduce recurring quality complaints and warranty claims, aligning with CAPA management • Led a team of Field Tech-engineers on PAN India level to revitalize the Customer Management system, reducing claim closure time by more than 50%, and increasing Net Promoter Score by 10% • Served as the primary point of contact for all quality-related inquiries from internal and external stakeholders, ensuring prompt resolution of issues

• Quadruple-accredited by the AACSB, EQUIS, AMBAs and SBC • FT MBA global ranking 2022: - 8th in UK, 21st in Europe and 76th in world

Studied in one of the Top ranked college of State University : Shroff S. R Rotary Institute of Chemical Technology. India's first 5S certified institute.