Parteek J Mahay

I'm a Senior Commercial Product specialist with a real history of working in the Digital Retail Industry. Skilled in Customer Journey (online and offline), Digital Marketing IT Strategy, Process Engineering and Automation. Strong Data Analysis skills and Scrum Master certified. These are my biggest wins to date:- Launched a Saas accounting platform that was acquired in 2011. ITG • Working on JLR account to launch the latest Jaguar concept car Estee Lauder • Implementing a new checkout system that forms the basis for all brand and regions under the Estee umbrella • Reducing basket drop off rates • Increasing Average Order Value (AOV) Refocus Digital • Generated $170k in 14 days for a fitness client • Launched a new holistic eCommerce site for a supplement company • Creating a templated automation system that's now used by multiple clients. Jaguar Landrover • Launched 6 international omnichannel solutions for 2 brands across Europe • Implemented cross-border supply chain solution involving adherence to legal requirements (EU Distance Selling, GDPR, Tax and Customs) order fulfilment, logistics • Setup of new Contact Centre solution to service 4 new territories including writing processes and training At Meditech UK Through creating and implementation of structured business practices • Launched new ecommerce site meditechuk.com • Taken the business from 40k online sales in 2015 to over 320k in 2019 (a growth of 800% over 4 years) using Digital Marketing • Established a growing base of international retailers to implement international strategy At JD Williams USA Redesign of the contact centre processes (with a turnvover in excess of £350m+) in line with technological capabilities (Hybris) and constraints to cater for 27 brands across multiple geographies At Joules UK Delivery of the following on a Hybris Platform... • Full Website re-development • In-Store and Mobile Apps • New Mobile Website • Gift Voucher Solution (Multi-channel 3rd Party Integration) • Payment Provider Transition (PCI-DSS compliant) • Click and Collect • Marketplace Integration (eBay and Amazon)