Paritosh Katta
Executive Trainee @ WPP Media
India
Thane
Marketing & Advertising
Search Engine Marketing (SEM), Instagram Advertising, Google Analytics, Pay Per Click (PPC), Keyword Research, Facebook Ads, Google Ads, Negotiation, Digital Marketing, Email Marketing, Communication, E-Commerce, Customer Service, Sales
Experience

CRA
Mumbai, Maharashtra, India
Managed inbound and outbound calls to collect overdue payments on credit card accounts for Comenity Bank (U.S.). Assisted customers in resolving past-due balances by offering tailored repayment solutions while maintaining compliance with FDCPA and company policies. Negotiated payment arrangements and educated customers on account status, fees, and consequences of delinquency. Maintained high levels of professionalism, empathy, and problem-solving to improve customer experience and debt recovery rates. Consistently met or exceeded monthly collection targets and quality assurance metrics. Documented interactions accurately in CRM systems to ensure seamless follow-ups and compliance tracking.
Paritosh Katta's Contact Information
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