pamela hiller

family advocacy program assistant

About

Please contact me at 850-814-9200 or hillerps@yahoo.com. Having served 22 1/2 years in the United States Air Force as a medic and almost two years as a veteran academic advisor, I'm passionate about veteran issues and the utilization of veteran benefits. I'm particularly interested in the management of non-profit organizations.

Country

united states

City

lynn haven

Industry

management consulting

Skill

military, public speaking, security clearance, teaching, military operations, military experience, army, microsoft office, powerpoint, research, command, operational planning, microsoft word, customer service, microsoft excel, leadership development, weapons, outlook, national security, leadership

Experience

veteran and military affairs liaison

gulf coast state college

2012-10 - 2014-5 · 1 yr 8 mos

medical referrals clerk

saic

2008-8 - 2009-8 · 1 yr 1 mo

Processed patient referrals and release of information requests (HIPAA). Updated client demographic information, researched specialty criteria, and verified insurance coverage. She ran daily/weekly/monthly reports.

squadron superintendent rank: smsgt

united states air force

2004-7 - 2007-4 · 2 yrs 10 mos

squadron superintendent rank: msgt

united states air force

1999-7 - 2004-7 · 5 yrs 1 mo

Pam was the senior enlisted advisor to the squadron commander. She provided leadership/guidance to 54 enlisted personnel in 5 flights. Maintained $3M operating budget. Senior medic assigned to clinic. Augmented AETC IG team as ORI inspector. Patient Safety Representative. Developed & implemented training program for all assigned medics. Oversaw the process improvement & patient satisfaction programs for entire squadron. Physical Evaluation Board Liaison. Self-Inspection & Safety Monitor. Maintained staff assignments. EMT course instructor. Top 3 member.

family advocacy program assistant

united states air force

2018-3 - Present · 8 yrs 7 mos

advanced msa

department of veterans affairs

2015-5 - Present · 11 yrs 5 mos

Collaborates with an interdisciplinary patient care team to review the clinic utilization by using various reports. Ensures the clinic setup is closely monitored to effectively support the needs of the clinic and makes any necessary adjustments. Develops and maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.