
pam hooper
administrative assistant
About
A customer service, quality oriented individual with years of experience administering and coordinating activities relating to direct sales, recreation, fundraising, and special events. Skills include great organizational abilities with close attention paid to detail, an independent worker, and a flair for creativity.
canada
kanata
human resources
customer service, time management, leadership, event management, marketing, sales, social media, social networking, social media marketing, human resources, employee relations, organizational development, recruiting, administrative assistance, data entry, event planning, fundraising, public speaking
Experience

administrative assistant
ottawa-carleton district school board (ocdsb)

box office
capital city tickets
Position involves selling single day tickets while striving to meet the specific needs of each fan. Supervisor of up to 12 staff during events. This involves handling ticketing issues such as fraud and third party ticket selling, assisting with event day ticketing set up, selling in premium seating request, and reprinting tickets.

administrative assistant
non- profit agency
Position: Part time Administrative Assistant Position involves supporting the Director in day to day operations. This includes updating the client database, managing the accounts, supporting the advisors, answering the phone and filing.

box office supervisor
ottawa sports and entertainment group (oseg)
Position involves coordinating staff schedules and balancing sales after events. I trained 15 new employees on how to sell tickets using our ticketing software, product knowledge and customer service expectations. Event supervising includes supporting ticketing issues as they arise, problem solving and providing face to face customer service.

independent consultant
home-based creative memories business
* Within 10 years, I grew my direct sales business into a team of over 95 * consultants and 100’s of regular clientele. I earned awards for top sales and * team building. Through high sales and top recruiting activities, I earned two all * expense paid incentive trips for my Husband and I. My business strengthened * my skills in communication, marketing, team training, leader development, * conducting meetings and listening skills.
Education
university of ottawa
parks recreation and leisure studies
Graduated Magna Cum Lade Awarded a Merit Scholarship from the University of Ottawa in 1998-99 Activities and Societies: Teacher's Assistant
pam hooper's Contact Information
Phone
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