pam ammons

order administrator

About

OVER 10 YEARS OF BILLING EXPERIENCE. DRIVES ATTAINMENT OF SERVICE LEVEL AGREEMENT AND GROUP GOALS, PROVIDING BEST IN CLASS CUSTOMER SERVICE SKILLS THROUGH FIELD PARTNERING. CONSCIENTIOUS WITH A DYNAMIC EYE FOR DETAIL. ORGANIZE WORK FLOW TO MAINTAIN TEAM STANDARDS, GOALS AND ENSURE DEADLINES ARE MET AS EXPECTED. CONSISTENTLY DEVELOP SOLUTIONS TO IMPROVE PROCESS EFFICIENCIES. STRONG VERBAL AND WRITTEN COMMUNICATION. AS MENTOR, ACTIVELY COACH AND DEVELOP TEAM AND NEW HIRES WITH A PROVEN ABILITY TO TRANSFER JOB KNOWLEDGE AND SKILLS TO ACHIEVE DESIRED RESULTS. RESOURCEFUL TEAM PLAYER WITH A REPUTATION FOR BUILDING STRONG RELATIONSHIPS AT ALL LEVELS OF AN ORGANIZATION. COMMITTED AND RELIABLE WITH EMPHASIS ON QUALITY WORK. Specialties: SAP, ORACLE 11I, CLARIFY 5.0, MICROSOFT OFFICE PACKAGE 2000

Country

united states

City

atlanta

Industry

information technology and services

Skill

Experience

sales information assistant

rugby laboratories

1994-1 - 1999-2 · 5 yrs 2 mos

PERFORMED DAILY COMPILATION AND DISSEMINATION OF SALES REPORTS TO SENIOR MANAGEMENT. PROVIDED SALES REPORTS OF RETAIL, WHOLESALE AND GOVERNMENT MARKETS TO SALES INFORMATION MANAGER. (RECEIVED FOUR PROMOTIONS DURING TENURE) INPUT/OUTPUT CONTROL SPECIALIST, RECEPTIONIST/ADMINISTRATIVE ASSISTANT, PICKER/PACKER

forklift operator and data entry

ibm

1993-1 - 1994-1 · 1 yr 1 mo

FULFILLED AND VERIFIED ORDERS FOR LARGE WAREHOUSE FACILITY. INPUT ORDERS INTO COMPUTER SYSTEM AND SHIPMENT TO DESTINATION.

yn3 and e-4

us navy

1986-2 - 1990-2 · 4 yrs 1 mo

UNITED STATES NAVY, NAVAL WEAPONS STATION, CONCORD, CALIFORNIA. HONORABLE DISCHARGE RANK YN3-E4.

order administrator

sun microsystems

1999-3 - Present · 27 yrs 7 mos

INITIATES AND COORDINATES THE PROCESSING OF COMPLEX SERVICE CONTRACTS OBTAINED BY CUSTOMER DOCUMENTATION THROUGH RECURRING, RETROACTIVE AND /OR CORRECTIVE INVOICING. ENSURE THE INTEGRITY OF INFORMATION BY MAINTAINING COMPANY RECORDS AND DATABASES TO CORPORATE STANDARDS. PROCESS US AND INTERNATIONAL ACCOUNTS. EXERCISE INDEPENDENT JUDGMENT IN ACCEPTING, REVIEWING AND ENSURING THE VALIDITY OF ALL CUSTOMER , SALES AND SERVICE DOCUMENTATION ASSOCIATED WITH THE ADMINISTRATION AND INVOICING OF CUSTOMERS IN THE BILLING FUNCTION.