Palma Ternullo

Oversee recruitment lifecycle, from sourcing strategies to job offer acceptance, ensuring alignment with organisational goals. Conduct interviews and assess candidates to ensure fit with company culture and role requirements. Maintain robust candidate pipeline through proactive engagement and strategic partnerships. Optimise applicant management processes for enhanced tracking and evaluation efficiency. Spearhead employer branding initiatives, elevating company's market position as a preferred employer through innovative campaigns and presence on professional networks. Drive cost-effective recruitment solutions, outperforming external agency benchmarks in candidate quality and acquisition cost. ● Enhanced recruiting effectiveness by implementing strategic sourcing and engagement methods within the applicant management system. ● Amplified employer branding, increasing applicant volume from targeted professional networks.

Led targeted executive searches for Finance and IT roles utilising advanced sourcing platforms including LinkedIn, Xing and GitHub. Managed comprehensive talent pipelines, aligning recruitment efforts with immediate and strategic needs. Collaborated closely with hiring managers to tailor recruitment practises to specific role requirements. Conducted in-depth market analysis to continuously refine sourcing strategies and gain competitive advantage. Ensured outstanding candidate experience through effective communication and engagement strategies. ●Achieved reduction in hiring costs by leveraging in-house capabilities to source and secure high-quality candidates. ●Enhanced sourcing strategies, leading to increase in qualified candidate applications. ●Streamlined candidate experience processes, achieving a positive feedback rate on recruitment interactions. ●Conducted market analyses that informed strategic adjustments, improving talent acquisition effectiveness.

Supported recruitment operations by identifying and engaging potential candidates via platforms such as LinkedIn and Xing. Coordinated interview scheduling and logistics, ensuring smooth communication between candidates and hiring teams. Maintained and updated recruitment databases to uphold data integrity and accessibility. Assisted in the development and posting of job vacancies, optimising reach and applicant quality. ●Improved administrative efficiency in recruitment processes through effective scheduling and organisation. ●Enhanced data management accuracy in applicant tracking systems, ensuring compliance with recruitment standards. ●Contributed to increase in the quality of candidates reached by refining job postings and recruitment communications.

Provided exceptional and personalized service to ensure passenger comfort and satisfaction. Built positive relationships with VIP clients and promptly resolved concerns.Conducted pre-flight safety checks and ensured all safety equipment was functional. Served gourmet meals and beverages, handled special requests, and provided luxury amenities.Maintained a clean, organized, and well-stocked cabin.Provided clear information and maintained effective communication with crew and passengers. ●Enhanced passenger satisfaction by delivering personalized and high-quality service, effectively resolving concerns, and maintaining discretion to ensure a memorable travel experience. ●Built and maintained positive relationships with VIP clients through proactive service and professional discretion, enhancing their overall travel experience and loyalty to the airline.

Conducted pre-flight safety checks and ensured all safety equipment was functional.Greeted passengers as they boarded the aircraft and assisted with seating arrangements.Managed passenger disputes and conflicts with a calm and professional demeanor.Adapted service to meet the diverse needs of international passengers.Participated in ongoing training and development programs to enhance service skills. Enhanced passenger experience through personalized and attentive service, ensuring passenger satisfaction and comfort. ●Enhanced passenger experience by delivering personalized and attentive service, ensuring passenger satisfaction and comfort throughout the flight. ●Adapted to the diverse needs of international passengers by providing tailored and culturally sensitive service, enhancing their overall travel experience.