Palak Mishra

Service Relationship Manager @ WhiteSlips Job Management Consultants

About

I am a dedicated professional with 5+ years of experience across HR Recruitment, Inside Sales, and Customer Support. Throughout my career, I have worked closely with clients, candidates, and customers—ensuring smooth communication, relationship building, and efficient support. My experience includes hiring across multiple roles, handling client queries, guiding customers, managing expectations, and ensuring a positive service experience. I am known for my patience, clarity in communication, and ability to handle pressure with professionalism. After gaining strong experience across HR and customer-facing roles, I am now seeking remote, stable, and growth-oriented opportunities, preferably 5 days a week. I value workplaces that offer respect, structure, and meaningful responsibilities. With a background in BCA + MBA (HR & Marketing) and hands-on experience in people-facing roles, I bring adaptability, commitment, and a strong focus on delivering quality work.

Country

India

City

Indore

Industry

Higher Education

Skill

SQL, Microsoft Excel, Corporate Recruiting, Microsoft Power BI, Voiceover , Human Resources (HR), Recruiting, Screening Resumes, IT Recruitment, Employee Engagement, Screening

Experience

Service Relationship Manager

WhiteSlips Job Management Consultants

2025-1 - Present · 1 yr 9 mos

Bengaluru

Program Advisor

TimesPro

2024-1 - 2024-2 · 2 mos

Mumbai, Maharashtra, India

Senior Academic Counselor

Vedantu

2020-8 - 2021-12 · 1 yr 5 mos

Bengaluru, Karnataka, India

Sr. Hr Consultant

skillventory - A Leading Talent Research Firm

2019-10 - 2020-4 · 7 mos

Indore, Madhya Pradesh, India

Screening resumes , IT recruitment. Maintaining database record and tracker of candidates for recruitment process , short-listed and rejected candidate. Responsible for the smooth functioning of the entire Recruitment Cycle & Involved in End-to-End Recruitment. Ensuring Parameters being matched on the profiles. Recruited on almost all spheres of skills for junior, senior, middle and higher management levels requirements. Experienced in the areas of sourcing, screening, validating, interview coordination. Develop, influence and execute sourcing strategy for passive and active candidates. Technically screen candidates for their technical skills as per the requirements. Following up with prospective candidates until they complete all rounds of the interview. Negotiation of Salary range to fit both company /candidate comfort level and Satisfaction

Talent Acquisition Executive

TriFid Research

2016-7 - 2018-12 · 2 yrs 6 mos

Indore Area, India

Recruiting , screening, interviewing. Coordination with line managers. Coordination with candidates & employees. Conducted & Participated in Employee Engagement Activities. Handling documentation process of new joiner. Collect pending documents from employees & attached them with their doc's. Maintain the MIS of applicants come for interview process. Make MIS for existing employee's. Apart from this work with media department & doing voice over for many videos & news.