Paige Vice

In my capacity as a central point of contact, I've overseen maintenance, shipping, supplies, and equipment, streamlining office staff activities for optimal efficiency. Additionally, I played a key role in planning and executing successful company events, actively fostering internal staff relations while serving as an ambassador for positive client and vendor experiences. A highlight of my achievements includes leading the successful relocation of the office, overseeing the physical separation of the mother company and its subsidiaries to different sites, and ensuring smooth operations for each entity. My responsibilities also encompassed managing diverse accounts and handling bookkeeping for separate companies within the larger corporate structure. Throughout, I've consistently ensured a seamless office relocation, guaranteeing a smooth transition for all staff members.

I served as Director of First Impressions: build, create, and post social media content. Generate funnels for marketing through evaluation and interpretation of SEO analytics. I prepare dental treatment plans and accommodate to VIP patients. I create and implement new workplace protocols and company policies. I arrange detailed meetings to discuss office matters and suggest effective ideas. Receive payment from dental patients at time of service. • Decreased patient stress and resolved their issues by demonstrating emotional intelligence in positive ways. • Examined and improved scheduling KPIs to ensure smooth execution of profitable procedures.

During this tenure; I addressed and promptly responded to calls/emails related to payments/billing concerns and arranged appointments. I used Quiq payment and Dentrix software to record payments, schedule appointments, and prepare patient notes. • Raised patient happiness and business performance through provision of strategic administrative support services. • Ensured timely delivery and completion of patient forms.

I have performed regular clerical and receptionist operations, including interviewing potential employees and leading multiple tellers. I verified accurate cash totals by reviewing teller balances at end of each day's transactions. I completed and processed personal/small loan applications. • Coached and developed employees/tellers on credit union services that enhance their knowledge and skills. • Identified and solved member issues related to credit union services and accounts. • Cultivated strong relationships, boosted overall company growth, and planned monthly reviews.